Priorities Survey for Online Learners™

Measure the satisfaction and priorities of online learners in undergraduate or graduate programs.

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HomeEnrollment Management SolutionsStudent SuccessRNL Satisfaction-Priorities Surveys™Priorities Survey for Online Learners

Assess the Satisfaction and Priorities of Students in
Distance Learning and Online Programs


Online learning programs are rapidly gaining popularity. Students in these programs may have different needs, expectations, and priorities than students primarily enrolled in on-ground, face to face programs.

Measure the satisfaction levels of online learners with the Priorities Survey for Online Learners (PSOL). The PSOL is part of the RNL Satisfaction-Priorities Surveys family and is the first survey of its kind designed specifically for online students in either graduate or undergraduate programs at four-year and two-year institutions.

This survey can tell you how satisfied your students are and what issues are really important to them in the areas of:

  • Academic services
  • Enrollment services
  • Institutional perceptions
  • Instructional services
  • Student services

See samples of the Priorities Survey for Online Learners

Order the Priorities Survey for Online Learners

Check prices and order

Please email us or call 800.876.1117 to speak with our Satisfaction-Priorities Surveys team.

Receive national benchmark comparisons

After using the PSOL, you will receive detailed reports about the responses for your population and see how the satisfaction levels of your online learners compare with similar students nationally.

Review the report samples and the list of institutions in the current three-year national norm groups.

Accreditation Support

The items on the Priorities Survey for Online Learners have been mapped to the criteria for each of the regional accreditors.  Learn more and download the documentation. 

Implementation support: How is the PSOL administered?

Learn more about the online administration process and how RNL provides you with support throughout the process.

Still have questions?

Indiana University

“The one-hour report review with Julie Bryant is an important part of the PSOL administration process. Julie provided me with an excellent overview of how to best review our PSOL data. The interactive reports are really well done and I now have a clear path on how to present our results and use them in a meaningful way at our institution.”

Sharon Wavle
Associate Director, Decision Support and Reporting, Indiana University Online
Cowley College logo

“The feedback we receive using the SSI and PSOL surveys is amazing because it gives us the opportunity to have important conversations with our students! Having a student voice for decisions that will impact their success is a critical part of our strategic planning process.”

Deborah Phelps
Executive Director of Institutional Effectiveness, Cowley College

More resources for online learner assessment

SPS Report Review Tutorial

This series of recorded presentations offers short tutorials on topics that are relevant for the implementation of the Satisfaction-Priorities Survey instruments....

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