HomePrivacy Policy

Welcome to the Ruffalo Noel Levitz (RNL) Website. RNL created this Website Privacy Policy to describe our practices regarding information we collect through our websites (“Websites”), mobile features, applications, and any other interactive features or services (collectively, the “Services”). For purposes of this Privacy Policy, the terms “Ruffalo Noel Levitz” or “RNL,” “we,” “us,” and “our” refer to RNL and its current and future subsidiaries and affiliates, and “you” refers to you, as a visitor or user of the Website and Services.

By using any of the Websites or Services, you consent to our collection, storage, use, sharing, and disclosure of your personal information and other information as described in this Privacy Policy.

  1. Types of Information Collected

(a) Traffic Data: Like most websites and applications, we collect certain information from your computer or mobile device by automated means when you visit our Websites or use our Services, such as IP address, domain server, software and hardware attributes, type of web browser, usage data, and pages accessed that provides us with data such as the number of visitors we receive or which pages are visited most often. This data helps us to analyze and improve the usefulness of the information we provide on our Websites and Services.

(b) Personal Information: We collect personal information such as name, place of employment, address, phone number, email address (“Contact Data”) only if you provide it to us voluntarily through email, registration forms, information request forms or surveys, or otherwise. Contact Data will not be shared with third parties except as provided in this Privacy Policy.

(c) Third-Party Services, Social Media Platforms, and Information Third Parties Provide About You: Third parties may provide us with information about you. For example, if you are on a third-party website, and you opt-in to receive information from us, that third party will forward information about you to us so that we may contact you as requested.

Our Websites and Services include social media features and widgets. These features may collect your IP address and the URL of the page you are visiting on our Websites, and they may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Websites or Services. Your interactions with any of these features are governed by the privacy policy of the company providing that feature.

(d) Cookies, Web Beacons, and Other Technologies: Like most websites and applications, we and our service providers collect information from your visits to our Websites and use of our Services to help us gather statistics about their use and effectiveness, to evaluate the effectiveness of our ads both on and off our Websites and Services, to customize your experience on Websites and Services, and to improve the quality of our services. We do so through the use of various technologies, including cookies and tracking pixels. A cookie is a tiny data file that resides on your computer or device and allows us to recognize you when you return to one of our Websites using the same computer and web browser. You can remove or block cookies using the settings in your browser, but in some cases doing so may impact your ability to use the Websites or Services. In addition to cookies, we may use tracking pixels or web beacons, which collect certain standard information that your browser sends to our Websites or our Services such as your browser type and the address of the website from which you arrived at our Website. Tracking pixels do not identify individual users and the analysis of data obtained by tracking pixels is generally performed on an aggregate basis for site usage analytics, advertising auditing and reporting, and content and advertising personalization.

When you visit one of our Websites, use our Services, or open one of our emails, we may allow authorized third parties to place or recognize a unique cookie, pixel, and/or similar technologies on your browser or device in order to provide you relevant advertisements as you surf the Internet. These advertisements may be targeted to you based on information these authorized third parties know or infer about you and include in the cookies placed on your browser and/or information about your Internet browsing activities gathered through your browser. Although you may not opt out of receiving online advertisements generally, you may control the collection of data on our Websites used for targeted advertising during your visits to other websites by sending us an email at ContactUs@RuffaloNL.com and requesting that we opt you out of such activities. Please note that this does not opt you out of being served non-targeted advertising. You will continue to receive generic, non-targeted ads.

Some web browsers may give you the ability to enable a “do not track” feature that sends signals to the websites you visit, indicating that you do not want your online activities tracked. This is different than blocking or deleting cookies, as browsers with a “do not track” feature enabled may still accept cookies. There is currently no industry standard for how companies should respond to “do not track” signals, although one may develop in the future. We do not respond to “do not track” signals at this time. If we do so in the future, we will describe how in this Privacy Policy.

  1. Uses of Information Collected

RNL uses Contact Data and other information collected on its Websites and by its Services to deliver services including events, reports, data, updates, and product communications, and to allow you to access limited-entry areas of our site and other resources as appropriate. We may use your Contact Data to send you information about RNL or our events, programs, or services. We do not and will not share, sell, or rent Contact Data or other information with or to any third parties except for purposes disclosed at the time you provide your information or as provided in this Privacy Policy. Please review our sharing policy closely, especially with respect to your Contact Data. By using any of our Websites or our Services, you agree to allow us to share the Contact Data and other information you provide to us in the ways described below.

(a) With Vendors/Service Providers. We may share Contact Data and other information with vendors we have retained to perform services on our behalf (for example, to provide email services, in connection with conference registrations, and to process credit card payments).

(b) With Our Affiliates and Partners. We may disclose any of the information we’ve collected to any of our current or future affiliates, subsidiaries, or business partners, for the purposes of providing you with the Services, and operating the Websites.

(c) As Required by Law or For Reasons of Safety. We may disclose information we’ve collected if required to do so by law, rule, regulation, or legal, judicial, or administrative process, or if RNL, in its sole discretion, believes that disclosure is reasonably necessary to comply with the law, requests, or orders from law enforcement, or any other legal process (whether or not such disclosure is required by applicable law), or to protect or defend RNL’s or a third party’s rights or property. We may also disclose information we’ve collected for purposes of protecting health and safety.

(d) With Your Consent. We also may share your Contact Data and other information with a third party if you consent to the sharing.

(e) Business Transactions. In the event we go through a business transition such as a merger, reorganization, acquisition by another company, or sale of all or any portion of our assets, Contact Data and other information may be transferred to another company. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use information you have provided through our Websites and Services in a manner that is consistent with this Privacy Policy.

  1. User Choice Regarding Collection of Personal Information

You may use the RNL Websites and some of the Services without providing any Contact Data; however, use of certain Services and certain parts of the Websites may require Contact Data. We indicate which form fields are required and which fields are optional where possible.

If you do not wish to receive emails or mailings from us, you may unsubscribe by following the “Unsubscribe” or “Opt-Out” instructions/link provided in such emails or by sending a message to ContactUs@RuffaloNL.com and requesting that we opt you out of such campaigns. Please note that, despite any indicated email marketing preferences, we may send you administrative emails regarding RNL, including, for example, notices concerning conferences that you have registered for or services you have purchased.

  1. Confidentiality and Security of Personal Information

RNL maintains administrative, technical, and physical safeguards for the Websites and Services designed to protect information we collect through our Websites and Services from unauthorized access, lost, misuse, or disclosure. However, we cannot ensure or warrant the security of any information you transmit to the Website or to us.

  1. Collection of Information from Children

The Websites and our Services are not intended for individuals under the age of 14. Accordingly, RNL does not knowingly collect, either online or offline, personal information from individuals under the age of 14, and if we learn that we have collected personal information on a child under the age of 14, we will delete that data from our systems.

  1. Linking to Other Sites

The Site may provide links to other websites not owned or controlled by RNL that we think might be of interest to you. We are not responsible for the privacy practices or the content of such websites. This Privacy Policy applies solely to information collected by us through our Websites and our Services; thus, when you use a link to go from any of our Websites to another third-party website or application, this policy is no longer in effect and any information that is disclosed to those sites or applications becomes subject to the privacy policies and practices of those sites or applications. We encourage our users to read the privacy policies of other websites or applications before proceeding to use them.

  1. Your Consent

By using the RNL site, you acknowledge your acceptance of this Privacy Policy as well as the site’s Terms of Use.

The Websites and Services are operated by RNL, a company located in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. We rely on derogations for specific situations as set forth in Article 49 of the GDPR. In particular, we collect and transfer to the U.S. personal data only: with your consent, to perform a contract with you, or to fulfill a compelling legitimate interest of ours in a manner that does not outweigh your rights and freedoms. If you are located outside of the United States, please be aware that information we collect will be transferred to and processed in the United States. By using the Websites or Services, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing, and storage of your information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen.  We retain data for the duration of your business relationship with us and for a period of time thereafter to analyze our own operations, and for historical and archiving purposes associated with ongoing activities. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at ContactUs@RuffaloNL.com.

The European Union’s General Data Protection Regulation and other privacy laws provide certain rights for data subjects. This Privacy Policy is intended to provide you with information about what personal data we collect about you and how it is used. If you wish to confirm that we are processing your personal data, or to have access to the personal data we may have about you, please contact us at ContactUs@RuffaloNL.com.  You may also request information about: the purpose of the processing; the categories of personal data concerned; who else might have received the data from us; what the source of the information was (if you didn’t provide it directly to us); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by us if it is inaccurate. You may request that we erase that data or cease processing it, subject to certain exceptions. You may also request that we cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process Contact Data and other information. When technically feasible, we will, at your request, provide your personal data to you or transmit it directly to another controller.

Reasonable access to your personal data will be provided at no cost to you upon request made to us at ContactUs@RuffaloNL.com.  If access cannot be provided within a reasonable time frame, we will provide you with a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.

  1. Updates and Changes to This Policy

We reserve the right, at any time, to modify this Privacy Policy and our Terms of Service. We will notify you about significant changes in the way we treat Contact Data by sending a notice to the email address you have provided to us or by placing a prominent notice on our Websites. Changes will be effective immediately upon posting of the updated Privacy Policy or Terms of Service on the Websites. Your use of the Websites or Services after such effective date will constitute acceptance by you of such changes.

  1. Contact Us

If you have any questions on our Privacy Policy, you can contact us via email at ContactUs@RuffaloNL.com or at:

Ruffalo Noel Levitz
Attn: Chief Information Security Officer
1025 Kirkwood Parkway SW
Cedar Rapids, IA 52406-3018

  1. California Residents – Your CA Privacy Rights

If you are a California resident and you have questions about our practices with respect to the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws, please send your request via email to ContactUs@RuffaloNL.com or write to us at the following mailing address:

Ruffalo Noel Levitz
Attn: Chief Information Security Officer
1025 Kirkwood Parkway SW
Cedar Rapids, IA 52406-3018

You must put the statement “Your California Privacy Rights” in the subject field of your email or include it in your writing if you choose to write to us at the designated mailing address. You must include your name, street address, city, state, and zip code because we cannot be responsible for notices that are not labeled or sent properly, or do not have complete information.

Privacy policy update: October 1, 2019