HomeEnrollment Management SolutionsStudent SuccessRNL Satisfaction-Priorities Surveys™Survey Items

See the Items on the Satisfaction-Priorities Surveys

 

All of the RNL Satisfaction-Priorities Surveys (SPS) assess both the level of importance and the level of satisfaction that students assign to a variety of statements about their experience.  This combination of data allows an institution to view satisfaction within the context of what truly matters to students.

The survey instruments are comprehensive, capturing the student experience inside and outside of the classroom, including items in such areas as:

  • Instructional effectiveness
  • Academic advising
  • Registration effectiveness
  • Campus climate
  • Recruitment and financial aid

Dive into responses by demographics and satisfaction indicators

In addition, the surveys capture summary satisfaction indicators (which have been linked to individual student retention and institutional graduation rates) as well as standard demographic items which allow for the ability to slice the results by demographic subpopulations.

Add your own customized questions

Each survey version allows for customization with the addition of campus-defined items rated for importance and satisfaction, demographic indicators, and a drop-down list for the majors/programs offered at the institution.

STUDENT SURVEYS
Choose surveys that match your student populations and institution type
(click on the links to see all the items from that survey)

 

Traditional Four-Year Undergraduates

Student Satisfaction Inventory

Order the Student Satisfaction Inventory

Community College/Career School

Student Satisfaction Inventory

Order the Student Satisfaction Inventory

 

Adult Students (Undergrad/Graduate)

Adult Student Priorities Survey
For nontraditional adult undergraduates or graduate students

Order the Adult Student Priorities Survey

Online Learners (Online Only & Hybrid Programs)

Priorities Survey for Online Learners
For any students enrolled in fully online or hybrid programs

Order the Priorities Survey for Online Learners

*These versions are available in the longer Form A or shorter Form B formats. Please email RNL if you would like to see Form B samples.

 

 

STAFF AND PARENT SURVEYS
Compare the satisfaction and priorities of campus personnel and parents of students

 

Faculty, Staff, & Administrators

Institutional Priorities Survey

Order the Institutional Priorities Survey

Parents of Currently Enrolled Students

Parent Satisfaction Inventory

Order the Parent Satisfaction Inventory

*These versions are available in the longer Form A or shorter Form B formats. Please email RNL if you would like to see Form B samples.


Madison College

“The SSI has been a key metric for us over multiple years. We especially value the ability to benchmark ourselves against two-year institutions nationally.”

Zong Her, Manager, Institutional Research and Effectiveness, Madison College


Clarkson University

“I am very impressed with the suite of services from RNL. Our division uses the data from the Adult Student Priorities Survey to strategically advance a variety of initiatives. We see RNL as a partner and we appreciate the customer service RNL provides.”

Jeffrey Taylor, Associate Vice President for Student Affairs and Global Initiatives, Clarkson University


Florida Polytechnic University

“We are actively working to improve the experience of our students. The SSI is a valuable tool for our campus to identify and monitor key institutional metrics. The data from SSI get used in a lot of different ways at our institution.”

Tom Dvorske, Vice Provost of Academic Affairs, Florida Polytechnic University

More insights from our student satisfaction experts