HomeEnrollmentStudent SuccessRNL Satisfaction-Priorities Assessments™Priorities Survey for Online Learners

Assess the satisfaction and priorities of students in distance learning and online programs

Online learning programs are rapidly gaining popularity. But students in these programs also have different needs, expectations, and priorities than traditional students.

Now you can measure the satisfaction levels of online learners with the Priorities Survey for Online Learners (PSOL). The first survey of its kind designed specifically for online students, the PSOL can tell you how satisfied your students are and what issues are really important to them including the areas of:

  • Academic services
  • Enrollment services
  • Institutional perceptions
  • Instructional services
  • Student services

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National Satisfaction and Priorities Report

2019 National College Student Satisfaction ReportFind data and strategies to strengthen the student experience. This report includes data from 560,000 students at more than 850 institutions, providing insights into their views on academic quality, the value of college, the importance of being at their “first-choice” institution, and more.

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What campuses say about the Priorities Survey for Online Learners:

University of Maryland University College

“We want to know how satisfied students are with our institution and how well we are doing compared to other institutions that serve the same type of student. The PSOL provides a standard benchmark to track our progress over time, as well as a benchmark of how we are doing compared to other online institutions. No other nationally administered survey provides this information for the specific types of learners that we serve. In addition, Ruffalo Noel Levitz provides excellent customer service with comprehensive analyses of the results.”

Denise Nadasen, Associate Vice President, Institutional Research and Accounting, University of Maryland University College
Fort Hays State University

“We have increased our communication efforts and created more effective avenues for faculty and students to connect with one another. The [PSOL] data have helped us with a lot of decision-making efforts.”

Dennis King, Virtual College and Learning Technologies, Fort Hays State University (Kansas)

Additional guidelines

For more details on administering the Priorities Survey for Online Learners, see the implementation guidelines and frequently asked questions.

Priorities Survey for Online Learners clients include:

  • American InterContinental University-Online, IL
  • Argosy University Online, PA
  • Art Institute Online, PA
  • Ashford University, IA
  • Bemidji State University, MN
  • Bethel University, MN
  • Bismarck State College, ND
  • Bon Secours Memorial College of Nursing, VA
  • Brookhaven College, TX
  • Bryant & Stratton College, NY
  • California State University-San Bernardino, CA
  • Capella University, MN
  • Champlain College, VT
  • Colorado State University-Global Campus, CO
  • Colorado Technical University, CO
  • Columbia College, MO
  • Columbia Southern University, AL
  • Cuyahoga Community College, OH
  • Dakota State University, SD
  • Dakota Wesleyan University, SD
  • Dallas Colleges Online, TX
  • Education Futures Group, TX
  • Friends University, KS
  • Front Range Community College, CO
  • Georgia Military College, GA
  • Grand Canyon University, AZ
  • Indiana Tech, IN
  • Inver Hills Community College, MN
  • Isothermal Community College, NC
  • Loyola University New Orleans, LA
  • Mississippi Gulf Coast Community College, MS
  • North Dakota State College of Science, ND
  • Northcentral University, AZ
  • Northwood University, MI
  • Oklahoma State University Institute of Technology-Okmulgee, OK
  • Post University, CT
  • Rasmussan College, MN
  • Regis University, CO
  • Savannah College of Art and Design, GA
  • Sullivan University, KY
  • Texas Woman’s University, TX
  • Troy University, Al
  • University of Maryland University College, MD
  • University of San Francisco, CA
  • University of St. Francis, IL
  • University of the Rockies, CO
  • Virginia Commonwealth University, VA
  • Wilmington University, DE

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