Student Satisfaction Inventory™

Measure student satisfaction and uncover which issues are most important to your students.

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HomeEnrollment Management SolutionsStudent SuccessRNL Satisfaction-Priorities Surveys™Student Satisfaction Inventory

Identify Your Top Priorities for
Strengthening the Student Experience

 

The Student Satisfaction Inventory gives you a powerful tool to improve the quality of student life and learning. It measures student satisfaction and priorities, showing you how satisfied students are as well as what issues are important to them.

The SSI is the original instrument in the RNL Satisfaction-Priorities Surveys family and is appropriate for traditional populations at all institution types:

  • Four-year public and private institutions
  • Community, junior and technical colleges
  • Two-year career and private schools
  • Canadian four-year and two-year institutions

The original Form A 70+ item version and the shorter 40+ Form B versions provide options on the length of the survey you want to administer.

See samples of the Student Satisfaction Inventory

Check prices and order the Student Satisfaction Inventory

Check prices and order the Student Satisfaction Inventory

You can also download our PDF order form to check prices or send to RNL.

Questions?
Please email us or call 800.876.1117 to speak with our Student Satisfaction Inventory team.

Note, as of June 2021, the RNL Satisfaction-Priorities Survey are only available for online administrations.

Capture student experiences across all class levels

The SSI captures a variety of experiences across all class levels, both inside and outside of the classroom, including:

  • Instructional effectiveness
  • Academic advising
  • Registration effectiveness
  • Campus climate
  • Safety and security
  • Recruitment and financial aid
  • Campus life

Use the SSI with the CCSSE

Many institutions assess both satisfaction and student engagement on alternating years using the SSI and the CCSSE (Community College Survey on Student Engagement).  Students won’t be satisfied if they aren’t engaged and won’t be engaged if they are not satisfied.

Learn more about how the two instruments support each other.

Accreditation Support

The items on the Student Satisfaction Inventory have been mapped to the criteria for each of the regional accreditors.  Learn more and download the documentation.

“The Student Satisfaction Inventory from RNL is, in my opinion, the most helpful and applicable national survey that we sent out. It is my favorite.”

Heather Chapman
Director of Institutional Effectiveness, Weber State University (UT)
Simpson College logo

“The SSI is a powerful tool to help us put our finger on what students are experiencing on campus. We want to monitor our efforts on a regular basis for student success. The SSI helps us to shift our focus appropriately with funding priorities. We saw positive movement in student satisfaction between 2016 and 2019 accordingly.”

Heidi Levine
Vice President of Student Development, Simpson College

Receive national benchmark comparisons

The RNL Satisfaction-Priorities Surveys have been taken by more than 6,000,000 students at 3,000 campuses since they first became available in 1994, giving you access to exceptionally valid and varied national benchmarks.

After using the SSI, you will receive detailed reports about the responses for your population and see how your students’ satisfaction levels compare with comparable students nationally. Review the report samples and the list of institutions in the current three-year national norm groups.

Implementation support: How is the SSI administered?

Learn more about the online administration process.

Still have questions?

More resources for student satisfaction assessment

Student Satisfaction Inventory Accreditation Support

The Student Satisfaction Inventory supports accreditation for SACS, NCA, PEAQ, and AQIP

SPS Tutorials

This series of recorded presentations offers short tutorials on topics that are relevant for the implementation of the Satisfaction-Priorities Survey instruments....

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