Accreditation Support

Using the Ruffalo Noel Levitz Satisfaction-Priorities Surveys to meet accreditation requirements

During the accreditation and re-accreditation process, institutions provide evidence that they are working to improve the student experience. By assessing student satisfaction as part of a continuous quality improvement approach, institutions document how satisfied students are with their campus experience and also what is most important to them. Colleges and universities can then focus on those areas where students place the highest value and see the biggest opportunities for improvement.

Select the appropriate accrediting body to review the specific mapping documents for the surveys you are administering:

For more information or to discuss how Ruffalo Noel Levitz can support your assessment plans, contact Julie Bryant.

How one campus used their satisfaction-priorities data for accreditation

"At Northeast Community College, we used our Student Satisfaction results in many areas of our self-study.

"First, we presented the results of the 12 scales and three summary items for an overall picture of student satisfaction. Then, we presented the results of the Responsiveness to Diverse Populations category questions in order reflect processes that reflect human diversity. From that point on and throughout several areas of the self-study, we presented results from various questions concerning recruiting practices, admissions knowledge and availability, registration practices, academic advising, and counseling, just to name a few.

"We were also able to use the rich set of demographic questions to describe our students in certain instances and tables of certain questions in others that related to a particular topic, such as student satisfaction related to faculty and staff. In addition, we indicated that our survey results are part of our toolkit of indirect measures regarding educational services and overall academic experience.

"Finally, we captured our results by scanning the notebook we purchased as an item for our virtual library. The purchase of this book was worth its weight in gold, because we made copies for various persons writing the self-study, and it was one of our best items of evidence we had available.

"We would not have been able to defend our self-study to the extent we did without our Student Satisfaction survey results."

Julie Melnick, Director of Institutional Research
Northeast Community College (NE)

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