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Mapping the Ruffalo Noel Levitz Satisfaction-Priorities Surveys to the HLC criteria

Many institutions rely upon the RNL suite of satisfaction and priorities survey results as a way to demonstrate the fulfillment of institutional accreditation requirements. In the 19-state region served by The Higher Learning Commission,  HLC-accredited colleges and universities must document in years 4 and 10 of their accreditation cycle how they meet the HLC requirements.

  • Accreditation reviews conducted before September 1, 2020 must address the Criteria and Core Components that were effective as revised in July 2014, comprised of 21 Core Components and 68 Sub-Components.
  • Accreditation reviews conducted on or after September 1, 2020 must address the Criteria and Core Components that became effective September 1, 2020, comprised of 18 Core Components and 68 Sub-Components.

The PDF documents available via the links below show the Ruffalo Noel Levitz survey items mapped to the HLC requirements, tailored specifically to each Ruffalo Noel Levitz survey. Please note:

  • Every requirement stated begins with its HLC-numbered identification (e.g. “1.A” and “1.A.1.” etc). The HLC Core Components and Sub-Components are copyrighted (2014) by The Higher Learning Commission.
  • The documents reflect the survey item and the text of the item as it appears on the survey instrument. Items are clustered based on the criteria they support.
  • In order to simplify print formatting in the PDF available for download, the text of some HLC requirements has been lightly edited and/or truncated, especially if the original text is more than 20 words. Key words and phrases from the original have been preserved; please see the original text of HLC to understand any requirement in its entirety.
  • Not all HLC requirements refer to processes that students can experience, so not all HLC requirements have a survey item affiliated. Also, only the Ruffalo Noel Levitz survey items which students rate for “Importance” and/or “Satisfaction” appear in these mappings.
  • Most relationships in these mappings should be self-evident. Mapped relationships between a survey item and HLC requirements may be either direct or indirect. For example, not only do students experience instructional and support services directly, but also the institutional training programs for faculty and staff indirectly affect the quality of the services that students experience. The mappings are meant to be illustrative, not comprehensive and definitive.
  • The final section of the document lists survey items which may be related to HLC requirements at the discretion of the survey user (especially, the campus-created items).
  • Questions about these documents or the survey instruments? Please contact RNL.

FOR USE PRIOR TO SEPTEMBER 1, 2020
RNL survey items mapped to the HLC Core Components and Sub-Components

Download the appropriate document(s) based on the survey version(s) you are using on your campus:

FOR USE ON OR AFTER SEPTEMBER 1, 2020
RNL survey items mapped to the HLC Core Components and Sub-Components

Download the appropriate document(s) based on the survey version(s) you are using on your campus: