See the Items on the Satisfaction-Priorities Surveys
All of the RNL Satisfaction-Priorities Surveys (SPS) assess both the level of importance and the level of satisfaction that students assign to a variety of statements about their experience. This combination of data allows an institution to view satisfaction within the context of what truly matters to students.
The survey instruments are comprehensive, capturing the student experience inside and outside of the classroom, including items in such areas as:
- Instructional effectiveness
- Academic advising
- Registration effectiveness
- Campus climate
- Recruitment and financial aid
Dive into responses by demographics and satisfaction indicators
In addition, the surveys capture summary satisfaction indicators (which have been linked to individual student retention and institutional graduation rates) as well as standard demographic items which allow for the ability to slice the results by demographic subpopulations.
Add your own customized questions
Each survey version allows for customization with the addition of campus-defined items rated for importance and satisfaction, demographic indicators, and a drop-down list for the majors/programs offered at the institution.
STUDENT SURVEYS
Choose surveys that match your student populations and institution type
(click on the links to see all the items from that survey)
Traditional Four-Year Undergraduates
Student Satisfaction Inventory
Community College/Career School
Student Satisfaction Inventory
Adult Students (Undergrad/Graduate)
Adult Student Priorities Survey
For nontraditional adult undergraduates or graduate students
Online Learners (Online Only & Hybrid Programs)
Priorities Survey for Online Learners
For any students enrolled in fully online or hybrid programs
*These versions are available in the longer Form A or shorter Form B formats. Please email RNL if you would like to see Form B samples.
STAFF AND PARENT SURVEYS
Compare the satisfaction and priorities of campus personnel and parents of students
Faculty, Staff, & Administrators
Institutional Priorities Survey
Parents of Currently Enrolled Students
Parent Satisfaction Inventory
*These versions are available in the longer Form A or shorter Form B formats. Please email RNL if you would like to see Form B samples.
Use the wealth of data from the reports to guide your decision making
The results from the RNL satisfaction surveys provide your campus with a wealth of data points which will inform student success efforts, accreditation, strategic planning and provide your own internal market research for recruitment efforts. Learn more about the reporting automatically included.
5 reasons colleges and universities use the RNL Satisfaction-Priorities Surveys
- They measure both the level of satisfaction and the level of importance, giving you results that show what matters to students.
- The surveys capture perceptions of the student experience inside and outside the classroom.
- Track institutional trends year over year to show improvements in student satisfaction.
- Most surveys can be completed in just 15 minutes.
- You receive benchmarks within two weeks that compare your students’ scores to peer institutions, pinpointing where your students are significantly more or less satisfied.
“The SSI has been a key metric for us over multiple years. We especially value the ability to benchmark ourselves against two-year institutions nationally.”
“I am very impressed with the suite of services from RNL. Our division uses the data from the Adult Student Priorities Survey to strategically advance a variety of initiatives. We see RNL as a partner and we appreciate the customer service RNL provides.”
“We are actively working to improve the experience of our students. The SSI is a valuable tool for our campus to identify and monitor key institutional metrics. The data from SSI get used in a lot of different ways at our institution.”