KEY RESOURCES START HERE
To access your SPS reports, log in to RNL’s Client Portal. myportal.rnl.com
The SPS Quick Guide provides a quick overview on logging into and navigating RNL Client Portal. It’s essential to review this the first time you are logging in to review your results! Also keep it handy to remember which report templates to use for your analysis.
Note, if you need to create logins for other colleagues, please contact Wanda Kane.
The SPS Interpretive Guide provides you a deeper understanding of each of the report formats within the RNL Client Portal, along with guidance on how to review all of the report segments. It is a large document, but it is well indexed. This document should answer the majority of your questions about the reporting.
To be used in conjunction with the interpretive guide, the SPS Addendums provide specific details about each of the unique survey instruments in the SPS family of surveys. Download the survey-specific version(s) that you administered on your campus.
Student Satisfaction Inventory (SSI)
Adult Student Priorities Survey (ASPS)
Priorities Survey for Online Learners (PSOL)
Institutional Priorities Survey (IPS)
To review a list of standard survey items, select your survey type on Survey Items section here.
The SPS Use and Share Guide provides a variety of suggestions on how to best use and share SPS data on campus. This document can help you get the best return on your investment with the RNL survey instruments.
For additional data sharing resources review our Data Sharing Webpage. Download templates for customizable Infographics, PowerPoints, Executive Summary Word documents and more.
The RNL Reports offer flexibility with generating reports within the Client Portal. If you are looking to pull reports out of the system, we suggest reviewing which of the two methods work best for you:
Executive Summary: This summary report is a great way to share your data across campus. You can take a couple of screenshots and save the file for easy fast sharing! Our video tutorial will walk you through the process.
Excel file: Populate our excel template with your data. This gives you the ability to easily share your data without Portal access. Use our template for export. Our video tutorial will walk you through the export process.
The SPS Report Tutorials walk you through how to access and review your Satisfaction-Priorities data. We highly suggest you take the time to review these tutorials.
Contact Julie Bryant with any questions on interpreting your results.
ADDITIONAL RESOURCES TO SUPPORT UTILIZING YOUR DATA
National Comparison Group
Download the list of institutions included in your national comparison group.
Raw Data Support
Directions and file formats to support your use of the raw data files. This includes documents with all the survey items.
Assessment Cycle Plan
Guidelines on what can be done each month over a two-year assessment cycle.
Accreditation Support
Materials to help you use your satisfaction data to support your regional accreditation process.
Engagement Surveying
Also assessing student engagement? Review the documents mapping your satisfaction data with your NSSE or CCSSE results.
RNL Presentations
Review a variety of past presentations by RNL staff, some featuring client institutions, to help you make the most of your data.
ADDITIONAL SATISFACTION-PRIORITIES SURVEYS RESOURCES
Check out our RNL blogs page. You can search on Student Satisfaction or Student Success or any other topic of interest to you.
BlogsWe invite you to join our Student Success LinkedIn Group. Find us at: RNL Student Success