Robert is a CRM expert who helps RNL partners to optimize the effectiveness of their enrollment solutions, integrating RNL solutions, and managing multi-channel outreach to maximize return on investment. With significant experience in the ever-changing world of CRMs and enrollment technology, Robert brings knowledge, creativity and a collaborative attitude to his leadership role at RNL.
Robert has served in senior leadership roles at top institutions helping organizations meet their enrollment goals through the use of actionable data. His previous positions include serving as director of operations at Columbia University in the City of New York, along with leadership positions at Penn State University, Carnegie Mellon University, and Central Catholic High School. He most recently served as a senior implementations strategist, helping institutions get the most from their Slate CRM investment.
Robert holds a bachelor’s degree from Saint Vincent College, and a master’s degree in public policy and management from Carnegie Mellon University.
Quotes from Robert
“A well-implemented CRM allows you to bring together all the tools in your toolbox to engage, recruit, enroll and retain students. And a CRM is only as good as what you invest in it, starting with a great foundation and consistently utilizing best practices as you go forward.”
“As enrollment professionals, we’re stellar at connecting with students and families – but not all of us are data management experts. Getting help with your data is a great investment, and ultimately allows you to create personalized moments for students that drive enrollment success.”