2014 National Research Report: The Relationship of Student Satisfaction to Key Indicators for Colleges and Universities
How does student satisfaction vary across key institutional indicators of graduation rates, tuition levels, and enrollment size?
Student satisfaction is an indicator of institutional performance, allowing an institution to identify the areas that are performing well and those that need to be a priority for improvement.
Traditionally, student satisfaction scores have been analyzed and compared across institution types, including four-year privates, four-year publics, community colleges, and career schools. Typically there are distinct differences in the satisfaction levels at these four institution types—students at one campus type may exhibit significant differences in satisfaction compared to those at a different type of institution. Why is this?
This study addresses that question by comparing student satisfaction to three key indicators across institution types using IPEDS institutional data:
- Graduation rates
- Tuition levels
- Enrollment size
Read this new report and see how institutional environment influences student satisfaction.