As the executive vice president for client success at Ruffalo Noel Levitz, Renée Vaillancourt oversees all aspects of client delivery operations including client services, project management, creative services, calling and mail operations, data management, and analytics.
Ms. Vaillancourt began her career with RNL in 1997 as a student fundraiser and has steadily risen through the company to become a member of RNL’s senior leadership. Over her 20-year RNL career, she has served hundreds of clients and has extensive marketing services experience related to client services and calling operations.
In addition to her expertise in marketing and fundraising, Ms. Vaillancourt offers a well-rounded perspective on the business and strategic leadership. She has helped to lead change at RNL through acquisitions, functional consolidations, and process improvement—delivering improved top- and bottom-line performance.
Ms. Vaillancourt holds an MBA from Boston College and bachelor’s of business administration in marketing and management from Abilene Christian University.