Eric LaMott, Provost and COO at Concordia University, Saint Paul, talks with us about why his institution has partnered with RNL on strategic financial aid management. Eric discusses how the institution has seen record enrollment in fall 2020 and spring 2021, even in a contracting enrollment environment. During the interview, he talks about how they adopted a data-driven approach to financial aid management, how the RNL consultants support Concordia’s mission and initiatives, and why the university needs to communicate aid and value to students and families.
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