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RNL@Home: Shannon Cook on Surveying Students During a Pandemic

Why is it important to survey students in a pandemic?

We are hearing from the hundreds of four-year and two-year campuses that we work with that students’ lives have significantly changed, not only academically but in all aspects. Everything has been turned upside down for them. Student priorities may be different now, and institutions need to understand what is most important to students. Having current data is even more critical as schools strategize new ideas and implement new ways to lead students during these uncertain times.

Shannon Cook, one of RNL’s student success experts, sat down in this episode of RNL@Home to discuss why colleges and universities need to survey students now more than ever to understand how the pandemic has vastly changed the student experience. (Read her related blog.)

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Talk to our satisfaction assessment experts about how you can easily implement the survey on your campus, including when is the best time to survey and how to get strong completion rates.

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