Welcome...

Welcome

Welcome and thank you for administering this Ruffalo Noel Levitz survey. This HTML version of your report contains results of the satisfaction-priorities survey administered on your campus.

Below are short descriptions of the reports you may find within your file. Please refer to the Interpretive Guides (general and survey-specific) delivered with your results for additional details. These documents contain direction on all aspects of your results and can also be found at www.noellevitz.com/SSIInterpretiveGuides.

As you review and analyze your results, you may consider ordering additional reporting options from Ruffalo Noel Levitz. For more information on these options and applicable fees, please contact Noel-Levitz at 800-876-1117 or at SSI-Tech@noellevitz.com.

Saving and Sharing Your Reports

We strongly encourage you to save all documents to a safe location on your own computer right away. SafeMail files will remain available within your myNoel-Levitz account for only 90 days.

Save your files on your computer in order to access them again at another time. Once on your computer, the files can be forwarded as attachments to others on your campus or posted to a secured, shared area of your local network.

Electronic reports

The HTML results are delivered to you with reports reflected in a tabulated view. Select the report page by clicking the related tab. Reports are interactive - sorting by column header and expand/toggle options are available to view the data in several ways. Information buttons Information Button can be found in various areas to provide additional information about the data presented.

You may print each of these reports or all of the reports at once. The document(s) will print as you have adjusted each report and as it appears on the screen. Note, however, every time the HTML is opened, it is in the original delivery format. It will not remember the previous sorting.

You may need to allow blocked content to fully review your report.

HTML results*:

  • Strategic Planning Overview (not included with all reporting): an executive summary of your strengths and challenges for the first column of data, as well as information on how the two columns of data compare
  • Item Report: responses for each individual item on the survey
  • Scale Report: responses for the survey scales and the items clustered within the scales
  • Summary Report: responses to the summary items on the survey
  • Item Percentage Report: reflects the percent of responses for answers 6 and 7 for all items on the survey
  • Demographic Report: responses to the demographic items on the survey

*Not all HTML files will include all of these reports and some reports will have different combinations. The report segments are dependent on the standard reporting for the specific survey version and the optional, value-added reporting selected.

Reviewing Your Data

Strategic Planning Overview (if included):

This report provides the best summary of your results for immediate action planning. It lists strengths (high importance and high satisfaction) and challenges (high importance and low satisfaction and/or large performance gap) for the first column of data in your report. It also compares your first column of data to your second column of data and identifies where satisfaction levels are significantly higher or lower, as well as any large differences in importance scores.

For your strengths and challenges, additional indicators are also included. These indicators allow you to easily see if the item is significantly higher in satisfaction (reflected with a plus sign Plus Sign for significantly greater) or if the item is significantly lower in satisfaction (shown with a minus sign Minus Sign for significantly less) as compared with your comparison group.

Item Report

This report provides the detailed scores for all items on the survey, including custom defined items you may have chosen to include. You have the option to sort on any of the columns on this screen by simply selecting the column you want to sort on. The first selection will sort in descending order and the second selection will sort in ascending order. Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges, as originally listed in your Strategic Planning Overview.

The SD in the Satisfaction column refers to the standard deviation. This is the amount of variability in the responses.

The far right mean difference column reflects the column one satisfaction score minus the column two satisfaction score. The asterisks in this mean difference column indicate statistical significance. The key is as follows:

* Difference statistically significant at the .05 level

** Difference statistically significant at the .01 level

*** Difference statistically significant at the .001 level

When the second column of data is a national comparison group, the number of student records included in the group is reported at the bottom of the item report. This number also appears at the bottom of the scale report.

Scale Report

This report provides a top line overview of your results and shows the items clustered within the scales or categories on the survey. Collapse and expand by selecting the arrow to the left of the desired scale to see the items within each scale. You can also choose to expand/toggle all scales at one time. You may sort on the scale name, importance, satisfaction, performance gap, and mean difference columns as outlined above.

Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges.

Summary Report

The summary report includes the average score for the responses to the summary items on the survey, as well as the percentage of responses for each of the possible indications. These scores provide a bottom line on the experience at your institution.

Item Percentage Report

This is a new way to review your results. The percentage responses may be better understood on your campus than the average scores reported in the other segments of the results. This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied." The gap percentage equals the importance percentage minus the satisfaction percentage. The difference column provides the difference between the first column satisfaction percentage and the second column satisfaction percentage for each item. You may sort on any of the columns, as described above.

Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges.

Demographic Report

This report provides the overview of the individuals who completed the survey. You can collapse and expand individual demographic populations by selecting the arrow to the left of the desired demographic category. You also have the option to expand all/toggle all demographic categories at the same time. A Star indicates the response option that was selected by the majority of survey participants.

Note: These report options are not all included in the target group reporting.

Printing Your Reports

You may print from any of the HTML report pages. The report will print as it appears on your screen. An alternative option for printing your reports is to use the PDF version of your report(s) included with your zipped file; simply open that report and use your local Adobe Reader settings to print the pages.

We know you will find these data to be very valuable. Please contact us at 800-876-1117 or at SSI-Tech@noellevitz.com to let us know how else we can be helpful.

Strategic Planning Overview
Strengths and Challenges
Strengthsi vs. Comparison i
13. The campus is safe and secure for all students. +
1. The campus staff are caring and helpful. +
4. Security staff respond quickly to calls for assistance. +
36. Tuition paid is a worthwhile investment. +
20. Students are made to feel welcome here. +
42. Campus item 2  
49. Campus item 9  
15. Financial aid counseling is available if students need it. +
11. Counseling services are available if students need them. +
34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). +
Challengesi  
8. The quality of instruction students receive in most of their classes is excellent.  
12. Faculty are fair and unbiased in their treatment of individual students.  
14. Academic advisors are knowledgeable about program requirements.  
50. Campus item 10  
17. Admissions counselors accurately portray program offerings in their recruiting practices.  
25. Faculty provide timely feedback about students' academic progress.  
40. There are sufficient courses within each program of study available each term.  
19. Registration processes and procedures are convenient. +
2. Classes are scheduled at times that are convenient for students.  
37. Students seldom get the "run-around" when seeking information on this campus.  
Benchmarks
Higher Agreement vs. National Community Colleges IPS Form B  
13. The campus is safe and secure for all students.  
1. The campus staff are caring and helpful.  
4. Security staff respond quickly to calls for assistance.  
36. Tuition paid is a worthwhile investment.  
20. Students are made to feel welcome here.  
3. Academic advisors are available when students need help.  
5. Financial aid awards are announced in time to be helpful in college planning.  
15. Financial aid counseling is available if students need it.  
22. Academic advisors are knowledgeable about transfer requirements of other schools.  
11. Counseling services are available if students need them.  
19. Registration processes and procedures are convenient.  
24. The equipment in the lab facilities is kept up to date.  
Higher Importance vs. National Community Colleges IPS Form B  
1. The campus staff are caring and helpful.  
Item Report

Sort on each column to see data from highest to lowest.

    IPS Community College Form B Sample National Community Colleges IPS Form B  
i Item Importance Agreement/SD Gap i Importance Agreement/SD Gap i Difference i
Strength 01. The campus staff are caring and helpful. 6.77 6.06/0.97 0.71 6.59 5.93/1.12 0.66 0.13*
Challenge 02. Classes are scheduled at times that are convenient for students. 6.52 5.49/1.26 1.03 6.41 5.52/1.33 0.89 -0.03
  03. Academic advisors are available when students need help. 6.60 5.79/1.15 0.81 6.55 5.46/1.39 1.09 0.33***
Strength 04. Security staff respond quickly to calls for assistance. 6.74 6.24/0.98 0.50 6.68 5.89/1.39 0.79 0.35***
  05. Financial aid awards are announced in time to be helpful in college planning. 6.60 5.83/1.21 0.77 6.52 5.32/1.48 1.20 0.51***
  06. Library resources and services are adequate. 6.34 5.81/1.16 0.53 6.34 5.87/1.23 0.47 -0.06
  07. Admissions staff provide personalized attention prior to enrollment. 6.42 5.76/1.18 0.66 6.44 5.52/1.35 0.92 0.24*
Challenge 08. The quality of instruction students receive in most of their classes is excellent. 6.76 5.72/1.11 1.04 6.72 5.76/1.14 0.96 -0.04
  09. Students are able to register for the classes they need with few conflicts. 6.48 5.20/1.27 1.28 6.42 5.26/1.44 1.16 -0.06
  10. Parking lots are well-lighted and secure. 6.43 6.01/1.16 0.42 6.44 5.58/1.45 0.86 0.43***
Strength 11. Counseling services are available if students need them. 6.54 6.22/0.89 0.32 6.50 5.84/1.27 0.66 0.38***
Challenge 12. Faculty are fair and unbiased in their treatment of individual students. 6.75 5.90/1.20 0.85 6.68 5.77/1.23 0.91 0.13
Strength 13. The campus is safe and secure for all students. 6.80 6.23/0.96 0.57 6.72 5.91/1.22 0.81 0.32***
Challenge 14. Academic advisors are knowledgeable about program requirements. 6.74 5.63/1.28 1.11 6.68 5.55/1.44 1.13 0.08
Strength 15. Financial aid counseling is available if students need it. 6.58 6.00/0.92 0.58 6.58 5.68/1.34 0.90 0.32***
  16. Advisors help students apply their program of study to career goals. 6.47 5.68/1.18 0.79 6.50 5.58/1.29 0.92 0.10
Challenge 17. Admissions counselors accurately portray program offerings in their recruiting practices. 6.60 5.70/1.26 0.90 6.55 5.54/1.35 1.01 0.16
  18. Computer labs are adequate and accessible. 6.43 5.96/1.26 0.47 6.49 5.66/1.44 0.83 0.30***
Challenge 19. Registration processes and procedures are convenient. 6.53 5.69/1.30 0.84 6.52 5.50/1.50 1.02 0.19*
Strength 20. Students are made to feel welcome here. 6.71 6.18/0.94 0.53 6.67 6.02/1.15 0.65 0.16**
  21. The amount of student parking space on campus is adequate. 6.36 5.71/1.40 0.65 6.28 5.45/1.62 0.83 0.26**
  22. Academic advisors are knowledgeable about transfer requirements of other schools. 6.56 5.77/1.05 0.79 6.47 5.31/1.47 1.16 0.46***
  23. This institution helps students identify resources to finance their education. 6.44 5.76/1.04 0.68 6.48 5.55/1.35 0.93 0.21*
  24. The equipment in the lab facilities is kept up to date. 6.51 5.93/1.22 0.58 6.54 5.46/1.47 1.08 0.47***
Challenge 25. Faculty provide timely feedback about students' academic progress. 6.55 5.65/1.23 0.90 6.58 5.64/1.24 0.94 0.01
  26. There are adequate services to help students decide upon a career. 6.36 5.86/1.01 0.50 6.35 5.30/1.48 1.05 0.56***
  27. Tutoring services are readily available. 6.48 5.87/1.25 0.61 6.53 5.90/1.28 0.63 -0.03
  28. This campus provides online access to services students need. 6.47 5.84/1.11 0.63 6.42 5.64/1.32 0.78 0.20*
  29. There are convenient ways for students to pay their school bill. 6.36 5.99/1.08 0.37 6.40 5.67/1.32 0.73 0.32***
  30. The assessment and course placement procedures are reasonable. 6.38 5.49/1.31 0.89 6.36 5.51/1.35 0.85 -0.02
  31. Faculty use a variety of technology and media in the classroom. 6.19 5.80/0.99 0.39 6.24 5.68/1.20 0.56 0.12
  32. Students are able to take care of college-related business at times that are convenient. 6.30 5.79/1.01 0.51 6.36 5.75/1.27 0.61 0.04
  33. Administrators are available to hear students' concerns. 6.35 5.72/1.27 0.63 6.32 5.66/1.40 0.66 0.06
Strength 34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). 6.49 6.02/1.10 0.47 6.47 5.78/1.27 0.69 0.24**
  35. Students receive ongoing feedback about progress toward their academic goals. 6.43 5.50/1.27 0.93 6.48 5.46/1.32 1.02 0.04
Strength 36. Tuition paid is a worthwhile investment. 6.72 6.42/0.82 0.30 6.70 6.26/1.01 0.44 0.16**
Challenge 37. Students seldom get the "run-around" when seeking information on this campus. 6.51 5.12/1.46 1.39 6.52 4.93/1.69 1.59 0.19
  38. Most classes deal with practical experiences and applications. 6.11 5.57/1.07 0.54 6.19 5.58/1.24 0.61 -0.01
  39. On the whole, the campus is well-maintained. 6.36 6.45/0.77 -0.09 6.47 5.90/1.36 0.57 0.55***
Challenge 40. There are sufficient courses within each program of study available each term. 6.55 5.28/1.27 1.27 6.52 5.33/1.44 1.19 -0.05
  41. Campus item 1 6.37 5.79/1.09 0.58    
Strength 42. Campus item 2 6.66 6.35/0.85 0.31    
  43. Campus item 3 5.43 5.18/1.28 0.25    
  44. Campus item 4 6.06 5.43/1.28 0.63    
  45. Campus item 5 5.94 5.34/1.31 0.60    
  46. Campus item 6 6.59 5.97/1.13 0.62    
  47. Campus item 7 6.60 5.82/1.12 0.78    
  48. Campus item 8 6.30 6.00/0.94 0.30    
Strength 49. Campus item 9 6.66 6.02/1.06 0.64    
Challenge 50. Campus item 10 6.69 5.87/1.27 0.82    
  51. Cost as a factor to enroll 6.65     6.49    
  52. Financial assistance as a factor to enroll 6.45     6.47    
  53. Academic reputation as a factor to enroll 6.31     5.97    
  54. Future career opportunities as a factor to enroll 6.45     6.31    
  55. Personal recommendations as a factor to enroll 5.94     5.74    
  56. Distance from campus as a factor to enroll 5.91     5.99    
  57. Information on the campus Web site as a factor to enroll 6.10     5.88    
  58. Campus visits as a factor to enroll 5.77     5.63    

National Group Means are based on 7706 records

*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Scale Report

Sort on each column to see data from highest to lowest.

    IPS Community College Form B Sample National Community Colleges IPS Form B  
i Scale / Item Importance Agreement/SD Gap i Importance Agreement/SD Gap i Difference i
  Student Centeredness 6.59 5.81/0.89 0.78 6.53 5.66/0.98 0.87 0.15**
Strength 01. The campus staff are caring and helpful. 6.77 6.06/0.97 0.71 6.59 5.93/1.12 0.66 0.13*
Strength 20. Students are made to feel welcome here. 6.71 6.18/0.94 0.53 6.67 6.02/1.15 0.65 0.16**
  33. Administrators are available to hear students' concerns. 6.35 5.72/1.27 0.63 6.32 5.66/1.40 0.66 0.06
Challenge 37. Students seldom get the "run-around" when seeking information on this campus. 6.51 5.12/1.46 1.39 6.52 4.93/1.69 1.59 0.19
  Instructional Effectiveness 6.49 5.71/0.91 0.78 6.52 5.70/0.95 0.82 0.01
Challenge 08. The quality of instruction students receive in most of their classes is excellent. 6.76 5.72/1.11 1.04 6.72 5.76/1.14 0.96 -0.04
Challenge 12. Faculty are fair and unbiased in their treatment of individual students. 6.75 5.90/1.20 0.85 6.68 5.77/1.23 0.91 0.13
Challenge 25. Faculty provide timely feedback about students' academic progress. 6.55 5.65/1.23 0.90 6.58 5.64/1.24 0.94 0.01
  31. Faculty use a variety of technology and media in the classroom. 6.19 5.80/0.99 0.39 6.24 5.68/1.20 0.56 0.12
Strength 34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). 6.49 6.02/1.10 0.47 6.47 5.78/1.27 0.69 0.24**
  38. Most classes deal with practical experiences and applications. 6.11 5.57/1.07 0.54 6.19 5.58/1.24 0.61 -0.01
Challenge 40. There are sufficient courses within each program of study available each term. 6.55 5.28/1.27 1.27 6.52 5.33/1.44 1.19 -0.05
  Safety and Security 6.58 6.04/0.80 0.54 6.53 5.70/0.95 0.83 0.34***
Strength 04. Security staff respond quickly to calls for assistance. 6.74 6.24/0.98 0.50 6.68 5.89/1.39 0.79 0.35***
  10. Parking lots are well-lighted and secure. 6.43 6.01/1.16 0.42 6.44 5.58/1.45 0.86 0.43***
Strength 13. The campus is safe and secure for all students. 6.80 6.23/0.96 0.57 6.72 5.91/1.22 0.81 0.32***
  21. The amount of student parking space on campus is adequate. 6.36 5.71/1.40 0.65 6.28 5.45/1.62 0.83 0.26**
  Academic Advising Effectiveness 6.56 5.68/0.92 0.88 6.56 5.45/1.03 1.11 0.23***
  03. Academic advisors are available when students need help. 6.60 5.79/1.15 0.81 6.55 5.46/1.39 1.09 0.33***
Challenge 14. Academic advisors are knowledgeable about program requirements. 6.74 5.63/1.28 1.11 6.68 5.55/1.44 1.13 0.08
  16. Advisors help students apply their program of study to career goals. 6.47 5.68/1.18 0.79 6.50 5.58/1.29 0.92 0.10
  22. Academic advisors are knowledgeable about transfer requirements of other schools. 6.56 5.77/1.05 0.79 6.47 5.31/1.47 1.16 0.46***
  35. Students receive ongoing feedback about progress toward their academic goals. 6.43 5.50/1.27 0.93 6.48 5.46/1.32 1.02 0.04
  Admissions and Financial Aid Effectiveness 6.53 5.82/0.92 0.71 6.52 5.42/1.01 1.10 0.40***
  05. Financial aid awards are announced in time to be helpful in college planning. 6.60 5.83/1.21 0.77 6.52 5.32/1.48 1.20 0.51***
  07. Admissions staff provide personalized attention prior to enrollment. 6.42 5.76/1.18 0.66 6.44 5.52/1.35 0.92 0.24*
Strength 15. Financial aid counseling is available if students need it. 6.58 6.00/0.92 0.58 6.58 5.68/1.34 0.90 0.32***
Challenge 17. Admissions counselors accurately portray program offerings in their recruiting practices. 6.60 5.70/1.26 0.90 6.55 5.54/1.35 1.01 0.16
  23. This institution helps students identify resources to finance their education. 6.44 5.76/1.04 0.68 6.48 5.55/1.35 0.93 0.21*
  Campus Services 6.44 5.88/0.80 0.56 6.44 5.64/0.94 0.80 0.24***
  06. Library resources and services are adequate. 6.34 5.81/1.16 0.53 6.34 5.87/1.23 0.47 -0.06
Strength 11. Counseling services are available if students need them. 6.54 6.22/0.89 0.32 6.50 5.84/1.27 0.66 0.38***
  18. Computer labs are adequate and accessible. 6.43 5.96/1.26 0.47 6.49 5.66/1.44 0.83 0.30***
  24. The equipment in the lab facilities is kept up to date. 6.51 5.93/1.22 0.58 6.54 5.46/1.47 1.08 0.47***
  26. There are adequate services to help students decide upon a career. 6.36 5.86/1.01 0.50 6.35 5.30/1.48 1.05 0.56***
  27. Tutoring services are readily available. 6.48 5.87/1.25 0.61 6.53 5.90/1.28 0.63 -0.03
  28. This campus provides online access to services students need. 6.47 5.84/1.11 0.63 6.42 5.64/1.32 0.78 0.20*
  30. The assessment and course placement procedures are reasonable. 6.38 5.49/1.31 0.89 6.36 5.51/1.35 0.85 -0.02
  Registration Effectiveness 6.44 5.63/0.90 0.81 6.40 5.52/1.04 0.88 0.11*
Challenge 02. Classes are scheduled at times that are convenient for students. 6.52 5.49/1.26 1.03 6.41 5.52/1.33 0.89 -0.03
  09. Students are able to register for the classes they need with few conflicts. 6.48 5.20/1.27 1.28 6.42 5.26/1.44 1.16 -0.06
Challenge 19. Registration processes and procedures are convenient. 6.53 5.69/1.30 0.84 6.52 5.50/1.50 1.02 0.19*
  29. There are convenient ways for students to pay their school bill. 6.36 5.99/1.08 0.37 6.40 5.67/1.32 0.73 0.32***
  32. Students are able to take care of college-related business at times that are convenient. 6.30 5.79/1.01 0.51 6.36 5.75/1.27 0.61 0.04
  Campus Climate 6.61 6.06/0.67 0.55 6.55 5.76/0.92 0.79 0.30***
Strength 01. The campus staff are caring and helpful. 6.77 6.06/0.97 0.71 6.59 5.93/1.12 0.66 0.13*
Strength 13. The campus is safe and secure for all students. 6.80 6.23/0.96 0.57 6.72 5.91/1.22 0.81 0.32***
Strength 20. Students are made to feel welcome here. 6.71 6.18/0.94 0.53 6.67 6.02/1.15 0.65 0.16**
  33. Administrators are available to hear students' concerns. 6.35 5.72/1.27 0.63 6.32 5.66/1.40 0.66 0.06
Strength 36. Tuition paid is a worthwhile investment. 6.72 6.42/0.82 0.30 6.70 6.26/1.01 0.44 0.16**
Challenge 37. Students seldom get the "run-around" when seeking information on this campus. 6.51 5.12/1.46 1.39 6.52 4.93/1.69 1.59 0.19
  39. On the whole, the campus is well-maintained. 6.36 6.45/0.77 -0.09 6.47 5.90/1.36 0.57 0.55***

National Group Means are based on 7706 records

*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Summary Report
  IPS Community College Form B Sample National Community Colleges IPS Form B  
Summary     Difference
So far, how has your college experience met your expectations? 4.98 4.85 0.13*
1=Much worse than expected 0% 0%   
2=Quite a bit worse than I expected 0% 0%   
3=Worse than I expected 0% 4%   
4=About what I expected 35% 35%   
5=Better than I expected 38% 35%   
6=Quite a bit better than I expected 13% 13%   
7=Much better than expected 11% 10%   
Rate your overall satisfaction with your experience here thus far. 5.90 5.63 0.27***
1=Not satisfied at all 0% 0%   
2=Not very satisfied 0% 1%   
3=Somewhat dissatisfied 0% 3%   
4=Neutral 4% 8%   
5=Somewhat satisfied 15% 20%   
6=Satisfied 59% 49%   
7=Very satisfied 18% 17%   
All in all, if you had to do it over, would you enroll here again? 6.14 5.85 0.29***
1=Definitely not 0% 0%   
2=Probably not 0% 1%   
3=Maybe not 0% 2%   
4=I don't know 4% 7%   
5=Maybe yes 7% 11%   
6=Probably yes 54% 46%   
7=Definitely yes 32% 29%   
Item Percentage Report

Sort on each column to see data from highest to lowest.

This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied."

    IPS Community College Form B Sample National Community Colleges IPS Form B  
i Item Importance % Agreement % Gap i Importance % Agreement % Gap i Difference i
Strength 01. The campus staff are caring and helpful. 98% 79% 19% 94% 74% 20% 5%
Challenge 02. Classes are scheduled at times that are convenient for students. 92% 57% 35% 88% 60% 28% -3%
  03. Academic advisors are available when students need help. 93% 66% 27% 92% 59% 33% 7%
Strength 04. Security staff respond quickly to calls for assistance. 95% 82% 13% 94% 74% 20% 8%
  05. Financial aid awards are announced in time to be helpful in college planning. 91% 68% 23% 91% 54% 37% 14%
  06. Library resources and services are adequate. 85% 69% 16% 85% 73% 12% -4%
  07. Admissions staff provide personalized attention prior to enrollment. 87% 69% 18% 88% 60% 28% 9%
Challenge 08. The quality of instruction students receive in most of their classes is excellent. 97% 64% 33% 96% 67% 29% -3%
  09. Students are able to register for the classes they need with few conflicts. 91% 48% 43% 89% 52% 37% -4%
  10. Parking lots are well-lighted and secure. 87% 77% 10% 88% 63% 25% 14%
Strength 11. Counseling services are available if students need them. 92% 83% 9% 91% 72% 19% 11%
Challenge 12. Faculty are fair and unbiased in their treatment of individual students. 97% 72% 25% 95% 69% 26% 3%
Strength 13. The campus is safe and secure for all students. 98% 86% 12% 96% 75% 21% 11%
Challenge 14. Academic advisors are knowledgeable about program requirements. 97% 61% 36% 96% 62% 34% -1%
Strength 15. Financial aid counseling is available if students need it. 93% 77% 16% 93% 68% 25% 9%
  16. Advisors help students apply their program of study to career goals. 91% 62% 29% 91% 61% 30% 1%
Challenge 17. Admissions counselors accurately portray program offerings in their recruiting practices. 95% 67% 28% 93% 62% 31% 5%
  18. Computer labs are adequate and accessible. 86% 75% 11% 90% 67% 23% 8%
Challenge 19. Registration processes and procedures are convenient. 92% 67% 25% 91% 63% 28% 4%
Strength 20. Students are made to feel welcome here. 98% 79% 19% 95% 77% 18% 2%
  21. The amount of student parking space on campus is adequate. 84% 66% 18% 83% 62% 21% 4%
  22. Academic advisors are knowledgeable about transfer requirements of other schools. 92% 66% 26% 90% 54% 36% 12%
  23. This institution helps students identify resources to finance their education. 90% 67% 23% 90% 62% 28% 5%
  24. The equipment in the lab facilities is kept up to date. 92% 74% 18% 93% 60% 33% 14%
Challenge 25. Faculty provide timely feedback about students' academic progress. 96% 63% 33% 94% 64% 30% -1%
  26. There are adequate services to help students decide upon a career. 89% 70% 19% 86% 54% 32% 16%
  27. Tutoring services are readily available. 91% 72% 19% 92% 73% 19% -1%
  28. This campus provides online access to services students need. 90% 71% 19% 89% 64% 25% 7%
  29. There are convenient ways for students to pay their school bill. 85% 75% 10% 87% 65% 22% 10%
  30. The assessment and course placement procedures are reasonable. 89% 58% 31% 88% 62% 26% -4%
  31. Faculty use a variety of technology and media in the classroom. 80% 68% 12% 81% 66% 15% 2%
  32. Students are able to take care of college-related business at times that are convenient. 85% 69% 16% 88% 69% 19% 0%
  33. Administrators are available to hear students' concerns. 87% 66% 21% 85% 66% 19% 0%
Strength 34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). 93% 76% 17% 91% 69% 22% 7%
  35. Students receive ongoing feedback about progress toward their academic goals. 90% 57% 33% 91% 59% 32% -2%
Strength 36. Tuition paid is a worthwhile investment. 97% 90% 7% 96% 84% 12% 6%
Challenge 37. Students seldom get the "run-around" when seeking information on this campus. 91% 46% 45% 92% 45% 47% 1%
  38. Most classes deal with practical experiences and applications. 79% 58% 21% 81% 61% 20% -3%
  39. On the whole, the campus is well-maintained. 86% 89% -3% 90% 75% 15% 14%
Challenge 40. There are sufficient courses within each program of study available each term. 94% 49% 45% 93% 55% 38% -6%
  41. Campus item 1 88% 67% 21%
Strength 42. Campus item 2 96% 87% 9%
  43. Campus item 3 51% 44% 7%
  44. Campus item 4 74% 53% 21%
  45. Campus item 5 70% 50% 20%
  46. Campus item 6 93% 73% 20%
  47. Campus item 7 95% 70% 25%
  48. Campus item 8 85% 79% 6%
Strength 49. Campus item 9 97% 75% 22%
Challenge 50. Campus item 10 95% 68% 27%
  51. Cost as a factor to enroll 96% 90%
  52. Financial assistance as a factor to enroll 89% 90%
  53. Academic reputation as a factor to enroll 83% 72%
  54. Future career opportunities as a factor to enroll 88% 83%
  55. Personal recommendations as a factor to enroll 69% 65%
  56. Distance from campus as a factor to enroll 65% 71%
  57. Information on the campus Web site as a factor to enroll 78% 71%
  58. Campus visits as a factor to enroll 66% 60%

National Group Means are based on 7706 records

Demographics

Star Indicates the response option that was selected by the majority of survey participants.

Position

    N %
  Faculty 125 33.16%
  Administration 33 8.75%
Primary Population Staff 219 58.09%
  Board member/trustee 0 0%
  Total 377 100%
  No Answer 5  

Gender

    N %
Primary Population Female 240 64.34%
  Male 117 31.37%
  Prefer not to respond 16 4.29%
  Total 373 100%
  No Answer 9  

Ethnicity/Race

    N %
  Alaskan Native 0 0%
  American Indian 0 0%
  Asian 8 2.14%
  Black/African-American 12 3.22%
  Hispanic or Latino (and Puerto Rican) 29 7.77%
  Native Hawaiian or Pacific Islander 0 0%
Primary Population White/Caucasian 301 80.70%
  Multi-racial 1 0.27%
  Other race 22 5.90%
  Total 373 100%
  No Answer 9  

Years Employed

    N %
  Less than 1 year 52 13.79%
Primary Population 1-5 years 129 34.22%
  6-10 years 83 22.02%
  11-20 years 81 21.49%
  More than 20 years 32 8.49%
  Total 377 100%
  No Answer 5  

Employment

    N %
Primary Population Full-time 235 62.17%
  Part-time 142 37.57%
  Temporary 1 0.26%
  Total 378 100%
  No Answer 4  

Tenure Status

    N %
  Tenured 55 35.26%
  Tenure-track 10 6.41%
Primary Population Non-tenure track 79 50.64%
  Other tenure status 12 7.69%
  Total 156 100%
  No Answer 226  

Teaching Assignment

    N %
Primary Population Credit courses 114 83.82%
  Non-credit courses 8 5.88%
  Both credit and non-credit courses 1 0.74%
  Other teaching assignment 13 9.56%
  Total 136 100%
  No Answer 246  

Rank

    N %
  Professor 8 6.06%
  Associate professor 17 12.88%
  Assistant professor 28 21.21%
  Instructor/lecturer 11 8.33%
Primary Population Adjunct 68 51.52%
  Total 132 100%
  No Answer 250  

Institution Question

    N %
Primary Population Campus item - Answer 1 267 71.20%
  Campus item - Answer 2 61 16.27%
  Campus item - Answer 3 20 5.33%
  Campus item - Answer 4 5 1.33%
  Campus item - Answer 5 0 0%
  Campus item - Answer 6 22 5.87%
  Total 375 100%
  No Answer 7  

Institution Question 2

    N %
  Campus item 2 - Answer 1 6 1.63%
  Campus item 2 - Answer 2 150 40.87%
Primary Population Campus item 2 - Answer 3 189 51.50%
  Campus item 2 - Answer 4 22 5.99%
  Campus item 2 - Answer 5 0 0%
  Campus item 2 - Answer 6 0 0%
  Total 367 100%
  No Answer 15  

Group Code

    N %
  0001 47 12.88%
  0002 113 30.96%
  0003 13 3.56%
  0004 58 15.89%
Primary Population 0005 134 36.71%
  Total 365 100%
  No Answer 17