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Welcome

Welcome and thank you for administering this Ruffalo Noel Levitz survey. This HTML version of your report contains results of the satisfaction-priorities survey administered on your campus.

Below are short descriptions of the reports you may find within your file. Please refer to the Interpretive Guides (general and survey-specific) delivered with your results for additional details. These documents contain direction on all aspects of your results and can also be found at www.noellevitz.com/SSIInterpretiveGuides.

As you review and analyze your results, you may consider ordering additional reporting options from Ruffalo Noel Levitz. For more information on these options and applicable fees, please contact Noel-Levitz at 800-876-1117 or at SSI-Tech@noellevitz.com.

Saving and Sharing Your Reports

We strongly encourage you to save all documents to a safe location on your own computer right away. SafeMail files will remain available within your myNoel-Levitz account for only 90 days.

Save your files on your computer in order to access them again at another time. Once on your computer, the files can be forwarded as attachments to others on your campus or posted to a secured, shared area of your local network.

Electronic reports

The HTML results are delivered to you with reports reflected in a tabulated view. Select the report page by clicking the related tab. Reports are interactive - sorting by column header and expand/toggle options are available to view the data in several ways. Information buttons Information Button can be found in various areas to provide additional information about the data presented.

You may print each of these reports or all of the reports at once. The document(s) will print as you have adjusted each report and as it appears on the screen. Note, however, every time the HTML is opened, it is in the original delivery format. It will not remember the previous sorting.

You may need to allow blocked content to fully review your report.

HTML results*:

  • Strategic Planning Overview (not included with all reporting): an executive summary of your strengths and challenges for the first column of data, as well as information on how the two columns of data compare
  • Item Report: responses for each individual item on the survey
  • Scale Report: responses for the survey scales and the items clustered within the scales
  • Summary Report: responses to the summary items on the survey
  • Item Percentage Report: reflects the percent of responses for answers 6 and 7 for all items on the survey
  • Demographic Report: responses to the demographic items on the survey

*Not all HTML files will include all of these reports and some reports will have different combinations. The report segments are dependent on the standard reporting for the specific survey version and the optional, value-added reporting selected.

Reviewing Your Data

Strategic Planning Overview (if included):

This report provides the best summary of your results for immediate action planning. It lists strengths (high importance and high satisfaction) and challenges (high importance and low satisfaction and/or large performance gap) for the first column of data in your report. It also compares your first column of data to your second column of data and identifies where satisfaction levels are significantly higher or lower, as well as any large differences in importance scores.

For your strengths and challenges, additional indicators are also included. These indicators allow you to easily see if the item is significantly higher in satisfaction (reflected with a plus sign Plus Sign for significantly greater) or if the item is significantly lower in satisfaction (shown with a minus sign Minus Sign for significantly less) as compared with your comparison group.

Item Report

This report provides the detailed scores for all items on the survey, including custom defined items you may have chosen to include. You have the option to sort on any of the columns on this screen by simply selecting the column you want to sort on. The first selection will sort in descending order and the second selection will sort in ascending order. Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges, as originally listed in your Strategic Planning Overview.

The SD in the Satisfaction column refers to the standard deviation. This is the amount of variability in the responses.

The far right mean difference column reflects the column one satisfaction score minus the column two satisfaction score. The asterisks in this mean difference column indicate statistical significance. The key is as follows:

* Difference statistically significant at the .05 level

** Difference statistically significant at the .01 level

*** Difference statistically significant at the .001 level

When the second column of data is a national comparison group, the number of student records included in the group is reported at the bottom of the item report. This number also appears at the bottom of the scale report.

Scale Report

This report provides a top line overview of your results and shows the items clustered within the scales or categories on the survey. Collapse and expand by selecting the arrow to the left of the desired scale to see the items within each scale. You can also choose to expand/toggle all scales at one time. You may sort on the scale name, importance, satisfaction, performance gap, and mean difference columns as outlined above.

Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges.

Summary Report

The summary report includes the average score for the responses to the summary items on the survey, as well as the percentage of responses for each of the possible indications. These scores provide a bottom line on the experience at your institution.

Item Percentage Report

This is a new way to review your results. The percentage responses may be better understood on your campus than the average scores reported in the other segments of the results. This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied." The gap percentage equals the importance percentage minus the satisfaction percentage. The difference column provides the difference between the first column satisfaction percentage and the second column satisfaction percentage for each item. You may sort on any of the columns, as described above.

Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges.

Demographic Report

This report provides the overview of the individuals who completed the survey. You can collapse and expand individual demographic populations by selecting the arrow to the left of the desired demographic category. You also have the option to expand all/toggle all demographic categories at the same time. A Star indicates the response option that was selected by the majority of survey participants.

Note: These report options are not all included in the target group reporting.

Printing Your Reports

You may print from any of the HTML report pages. The report will print as it appears on your screen. An alternative option for printing your reports is to use the PDF version of your report(s) included with your zipped file; simply open that report and use your local Adobe Reader settings to print the pages.

We know you will find these data to be very valuable. Please contact us at 800-876-1117 or at SSI-Tech@noellevitz.com to let us know how else we can be helpful.

Strategic Planning Overview
Strengths and Challenges
Strengthsi vs. Comparison i
47. Campus item 2  
3. The campus is safe and secure for all students. +
48. Campus item 3  
31. Students are made to feel welcome here. +
46. Campus item 1  
16. My academic advisor is available when I need help. +
21. My academic advisor is knowledgeable about requirements in my major. +
24. I receive the help I need to apply my academic major to my career goals. +
15. Computer labs are adequate and accessible. +
22. This campus provides online access to services I need. +
44. On the whole, the campus is well-maintained. +
40. Faculty are usually available to students outside of class (during office hours, by phone or by e-mail). +
Challengesi  
36. The quality of instruction I receive in most of my classes is excellent. +
23. I am able to register for classes I need with few conflicts. +
17. There are sufficient courses within my program of study available each term. +
54. Campus item 9  
27. This institution helps me identify resources to finance my education. +
8. Financial aid awards are announced in time to be helpful in college planning. +
Benchmarks
Higher Satisfaction vs. National Four-Year Privates Form B  
4. The content of the courses within my major is valuable.  
5. Administrators are available to hear students' concerns.  
3. The campus is safe and secure for all students.  
36. The quality of instruction I receive in most of my classes is excellent.  
31. Students are made to feel welcome here.  
32. Faculty provide timely feedback about my academic progress.  
34. There are adequate services to help me decide upon a career.  
16. My academic advisor is available when I need help.  
21. My academic advisor is knowledgeable about requirements in my major.  
1. The campus staff are caring and helpful.  
24. I receive the help I need to apply my academic major to my career goals.  
15. Computer labs are adequate and accessible.  
22. This campus provides online access to services I need.  
44. On the whole, the campus is well-maintained.  
23. I am able to register for classes I need with few conflicts.  
25. I am able to take care of college-related business at times that are convenient for me.  
42. Students are free to express their ideas on this campus.  
11. Financial aid counseling is available if I need it.  
17. There are sufficient courses within my program of study available each term.  
14. Faculty are fair and unbiased in their treatment of individual students.  
40. Faculty are usually available to students outside of class (during office hours, by phone or by e-mail).  
Higher Importance vs. National Four-Year Privates Form B  
5. Administrators are available to hear students' concerns.  
34. There are adequate services to help me decide upon a career.  
15. Computer labs are adequate and accessible.  
11. Financial aid counseling is available if I need it.  
Item Report

Sort on each column to see data from highest to lowest.

    SSI Four-Year Private Form B Sample National Four-Year Privates Form B  
i Item Importance Satisfaction/SD Gap i Importance Satisfaction/SD Gap i Difference i
  01. The campus staff are caring and helpful. 6.45 6.14/1.12 0.31 6.42 5.74/1.28 0.68 0.40***
  02. Registration processes and procedures are convenient. 6.39 6.13/1.20 0.26 6.24 5.12/1.56 1.12 1.01***
Strength 03. The campus is safe and secure for all students. 6.53 6.26/1.20 0.27 6.51 5.86/1.33 0.65 0.40***
  04. The content of the courses within my major is valuable. 6.58 6.16/1.17 0.42 6.66 5.74/1.30 0.92 0.42***
  05. Administrators are available to hear students' concerns. 6.55 6.15/1.23 0.40 6.27 5.33/1.54 0.94 0.82***
  06. Billing policies are reasonable. 6.26 5.63/1.62 0.63 6.19 4.85/1.66 1.34 0.78***
  07. Admissions staff provide personalized attention prior to enrollment. 6.29 6.17/1.20 0.12 5.98 5.36/1.53 0.62 0.81***
Challenge 08. Financial aid awards are announced in time to be helpful in college planning. 6.39 5.74/1.75 0.65 6.33 5.24/1.61 1.09 0.50***
  09. Library resources and services are adequate. 6.35 6.26/1.06 0.09 6.12 5.71/1.39 0.41 0.55***
  10. My academic advisor helps me set goals to work toward. 6.31 6.09/1.22 0.22 6.23 5.35/1.70 0.88 0.74***
  11. Financial aid counseling is available if I need it. 6.41 6.03/1.40 0.38 6.08 5.29/1.55 0.79 0.74***
  12. The amount of student parking space on campus is adequate. 6.14 5.94/1.47 0.20 6.01 3.97/2.09 2.04 1.97***
  13. Living conditions in the residence halls are comfortable. 5.90 6.00/1.32 -0.10 6.25 4.85/1.72 1.40 1.15***
  14. Faculty are fair and unbiased in their treatment of individual students. 6.40 5.99/1.28 0.41 6.46 5.48/1.51 0.98 0.51***
Strength 15. Computer labs are adequate and accessible. 6.43 6.40/0.94 0.03 6.11 5.63/1.44 0.48 0.77***
Strength 16. My academic advisor is available when I need help. 6.46 6.23/1.15 0.23 6.36 5.65/1.55 0.71 0.58***
Challenge 17. There are sufficient courses within my program of study available each term. 6.41 5.62/1.73 0.79 6.51 5.32/1.61 1.19 0.30*
  18. Parking lots are well-lighted and secure. 6.36 6.15/1.20 0.21 6.02 5.20/1.62 0.82 0.95***
  19. Residence hall staff are concerned about me as an individual. 6.18 6.16/1.30 0.02 5.84 5.28/1.62 0.56 0.88***
  20. Tutoring services are readily available. 6.32 6.17/1.36 0.15 5.97 5.64/1.41 0.33 0.53***
Strength 21. My academic advisor is knowledgeable about requirements in my major. 6.46 6.30/1.10 0.16 6.54 5.87/1.48 0.67 0.43***
Strength 22. This campus provides online access to services I need. 6.43 6.34/0.96 0.09 6.32 5.59/1.42 0.73 0.75***
Challenge 23. I am able to register for classes I need with few conflicts. 6.42 5.95/1.50 0.47 6.53 5.22/1.69 1.31 0.73***
Strength 24. I receive the help I need to apply my academic major to my career goals. 6.44 6.21/1.10 0.23 6.48 5.58/1.46 0.90 0.63***
  25. I am able to take care of college-related business at times that are convenient for me. 6.42 6.04/1.18 0.38 6.28 5.44/1.41 0.84 0.60***
  26. Counseling services are available if I need them. 6.33 6.10/1.18 0.23 5.97 5.65/1.41 0.32 0.45***
Challenge 27. This institution helps me identify resources to finance my education. 6.39 5.83/1.41 0.56 6.22 4.97/1.69 1.25 0.86***
  28. Security staff respond quickly to calls for assistance. 6.34 5.90/1.43 0.44 6.30 5.34/1.62 0.96 0.56***
  29. Faculty use a variety of technology and media in the classroom. 6.39 6.09/1.22 0.30 5.69 5.57/1.34 0.12 0.52***
  30. There is an adequate selection of food available on campus. 5.84 4.61/2.14 1.23 6.19 4.15/1.99 2.04 0.46**
Strength 31. Students are made to feel welcome here. 6.49 6.21/1.23 0.28 6.43 5.71/1.46 0.72 0.50***
  32. Faculty provide timely feedback about my academic progress. 6.47 6.06/1.28 0.41 6.41 5.35/1.50 1.06 0.71***
  33. Admissions counselors accurately portray the campus in their recruiting practices. 6.36 6.08/1.31 0.28 6.14 5.28/1.59 0.86 0.80***
  34. There are adequate services to help me decide upon a career. 6.47 6.06/1.23 0.41 6.24 5.37/1.51 0.87 0.69***
  35. I seldom get the "run-around" when seeking information on this campus. 6.32 6.02/1.28 0.30 6.21 4.92/1.80 1.29 1.10***
Challenge 36. The quality of instruction I receive in most of my classes is excellent. 6.53 6.10/1.30 0.43 6.61 5.64/1.36 0.97 0.46***
  37. There is a strong commitment to diversity on this campus. 6.21 6.11/1.12 0.10 5.75 5.39/1.55 0.36 0.72***
  38. I receive ongoing feedback about progress toward my academic goals. 6.26 5.96/1.32 0.30 6.18 5.16/1.54 1.02 0.80***
  39. Student disciplinary procedures are fair. 6.21 6.01/1.20 0.20 6.18 5.21/1.66 0.97 0.80***
Strength 40. Faculty are usually available to students outside of class (during office hours, by phone or by e-mail). 6.40 6.25/1.10 0.15 6.42 5.93/1.27 0.49 0.32***
  41. Tuition paid is a worthwhile investment. 6.36 5.76/1.56 0.60 6.54 5.06/1.71 1.48 0.70***
  42. Students are free to express their ideas on this campus. 6.42 6.09/1.31 0.33 6.31 5.37/1.63 0.94 0.72***
  43. Mentors are available to guide my life and career goals. 6.30 6.01/1.31 0.29 6.19 5.35/1.56 0.84 0.66***
Strength 44. On the whole, the campus is well-maintained. 6.43 6.30/1.05 0.13 6.31 5.75/1.42 0.56 0.55***
  45. Student activity fees are put to good use. 6.23 5.75/1.47 0.48 6.18 4.83/1.75 1.35 0.92***
Strength 46. Campus item 1 6.49 6.44/0.97 0.05    
Strength 47. Campus item 2 6.55 6.24/1.22 0.31    
Strength 48. Campus item 3 6.50 6.29/1.11 0.21    
  49. Campus item 4 6.08 5.33/1.77 0.75    
  50. Campus item 5 6.31 5.96/1.47 0.35    
  51. Campus item 6 6.00 5.52/1.70 0.48    
  52. Campus item 7 6.33 5.93/1.42 0.40    
  53. Campus item 8 6.44 6.06/1.36 0.38    
Challenge 54. Campus item 9 6.41 5.96/1.41 0.45    
  55. Campus item 10 6.36 5.83/1.58 0.53    
  56. Cost as factor in decision to enroll. 6.37     6.15    
  57. Financial assistance as factor in decision to enroll. 6.56     6.25    
  58. Academic reputation as factor in decision to enroll. 6.44     6.25    
  59. Future career opportunities as factor in decision to enroll. 6.63     6.43    
  60. Personal recommendations as factor in decision to enroll. 6.44     5.84    
  61. Distance from campus as factor in decision to enroll. 6.24     5.30    
  62. Information on the campus Web site as factor in decision to enroll. 6.28     5.41    
  63. Campus visits as factor in decision to enroll. 6.32     5.55    

National Group Means are based on 36142 records

*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Scale Report

Sort on each column to see data from highest to lowest.

    SSI Four-Year Private Form B Sample National Four-Year Privates Form B  
i Scale / Item Importance Satisfaction/SD Gap i Importance Satisfaction/SD Gap i Difference i
  Student Centeredness 6.45 6.13/0.99 0.32 6.33 5.44/1.22 0.89 0.69***
  01. The campus staff are caring and helpful. 6.45 6.14/1.12 0.31 6.42 5.74/1.28 0.68 0.40***
  05. Administrators are available to hear students' concerns. 6.55 6.15/1.23 0.40 6.27 5.33/1.54 0.94 0.82***
Strength 31. Students are made to feel welcome here. 6.49 6.21/1.23 0.28 6.43 5.71/1.46 0.72 0.50***
  35. I seldom get the "run-around" when seeking information on this campus. 6.32 6.02/1.28 0.30 6.21 4.92/1.80 1.29 1.10***
  Campus Life 6.08 5.65/1.42 0.43 6.14 4.84/1.38 1.30 0.81***
  13. Living conditions in the residence halls are comfortable. 5.90 6.00/1.32 -0.10 6.25 4.85/1.72 1.40 1.15***
  19. Residence hall staff are concerned about me as an individual. 6.18 6.16/1.30 0.02 5.84 5.28/1.62 0.56 0.88***
  30. There is an adequate selection of food available on campus. 5.84 4.61/2.14 1.23 6.19 4.15/1.99 2.04 0.46**
  39. Student disciplinary procedures are fair. 6.21 6.01/1.20 0.20 6.18 5.21/1.66 0.97 0.80***
  45. Student activity fees are put to good use. 6.23 5.75/1.47 0.48 6.18 4.83/1.75 1.35 0.92***
  Instructional Effectiveness 6.45 6.04/1.06 0.41 6.40 5.58/1.04 0.82 0.46***
  04. The content of the courses within my major is valuable. 6.58 6.16/1.17 0.42 6.66 5.74/1.30 0.92 0.42***
  14. Faculty are fair and unbiased in their treatment of individual students. 6.40 5.99/1.28 0.41 6.46 5.48/1.51 0.98 0.51***
Challenge 17. There are sufficient courses within my program of study available each term. 6.41 5.62/1.73 0.79 6.51 5.32/1.61 1.19 0.30*
  29. Faculty use a variety of technology and media in the classroom. 6.39 6.09/1.22 0.30 5.69 5.57/1.34 0.12 0.52***
  32. Faculty provide timely feedback about my academic progress. 6.47 6.06/1.28 0.41 6.41 5.35/1.50 1.06 0.71***
Challenge 36. The quality of instruction I receive in most of my classes is excellent. 6.53 6.10/1.30 0.43 6.61 5.64/1.36 0.97 0.46***
Strength 40. Faculty are usually available to students outside of class (during office hours, by phone or by e-mail). 6.40 6.25/1.10 0.15 6.42 5.93/1.27 0.49 0.32***
  Recruitment and Financial Aid Effectiveness 6.37 5.97/1.20 0.40 6.15 5.23/1.26 0.92 0.74***
  07. Admissions staff provide personalized attention prior to enrollment. 6.29 6.17/1.20 0.12 5.98 5.36/1.53 0.62 0.81***
Challenge 08. Financial aid awards are announced in time to be helpful in college planning. 6.39 5.74/1.75 0.65 6.33 5.24/1.61 1.09 0.50***
  11. Financial aid counseling is available if I need it. 6.41 6.03/1.40 0.38 6.08 5.29/1.55 0.79 0.74***
Challenge 27. This institution helps me identify resources to finance my education. 6.39 5.83/1.41 0.56 6.22 4.97/1.69 1.25 0.86***
  33. Admissions counselors accurately portray the campus in their recruiting practices. 6.36 6.08/1.31 0.28 6.14 5.28/1.59 0.86 0.80***
  Campus Services 6.38 6.20/0.93 0.18 6.18 5.57/1.06 0.61 0.63***
  09. Library resources and services are adequate. 6.35 6.26/1.06 0.09 6.12 5.71/1.39 0.41 0.55***
Strength 15. Computer labs are adequate and accessible. 6.43 6.40/0.94 0.03 6.11 5.63/1.44 0.48 0.77***
  20. Tutoring services are readily available. 6.32 6.17/1.36 0.15 5.97 5.64/1.41 0.33 0.53***
Strength 22. This campus provides online access to services I need. 6.43 6.34/0.96 0.09 6.32 5.59/1.42 0.73 0.75***
Strength 24. I receive the help I need to apply my academic major to my career goals. 6.44 6.21/1.10 0.23 6.48 5.58/1.46 0.90 0.63***
  26. Counseling services are available if I need them. 6.33 6.10/1.18 0.23 5.97 5.65/1.41 0.32 0.45***
  34. There are adequate services to help me decide upon a career. 6.47 6.06/1.23 0.41 6.24 5.37/1.51 0.87 0.69***
  43. Mentors are available to guide my life and career goals. 6.30 6.01/1.31 0.29 6.19 5.35/1.56 0.84 0.66***
  Academic Advising Effectiveness 6.37 6.15/1.09 0.22 6.33 5.51/1.31 0.82 0.64***
  10. My academic advisor helps me set goals to work toward. 6.31 6.09/1.22 0.22 6.23 5.35/1.70 0.88 0.74***
Strength 16. My academic advisor is available when I need help. 6.46 6.23/1.15 0.23 6.36 5.65/1.55 0.71 0.58***
Strength 21. My academic advisor is knowledgeable about requirements in my major. 6.46 6.30/1.10 0.16 6.54 5.87/1.48 0.67 0.43***
  38. I receive ongoing feedback about progress toward my academic goals. 6.26 5.96/1.32 0.30 6.18 5.16/1.54 1.02 0.80***
  Registration Effectiveness 6.37 5.94/1.10 0.43 6.31 5.16/1.24 1.15 0.78***
  02. Registration processes and procedures are convenient. 6.39 6.13/1.20 0.26 6.24 5.12/1.56 1.12 1.01***
  06. Billing policies are reasonable. 6.26 5.63/1.62 0.63 6.19 4.85/1.66 1.34 0.78***
Challenge 23. I am able to register for classes I need with few conflicts. 6.42 5.95/1.50 0.47 6.53 5.22/1.69 1.31 0.73***
  25. I am able to take care of college-related business at times that are convenient for me. 6.42 6.04/1.18 0.38 6.28 5.44/1.41 0.84 0.60***
  Safety and Security 6.35 6.08/1.09 0.27 6.21 5.10/1.25 1.11 0.98***
Strength 03. The campus is safe and secure for all students. 6.53 6.26/1.20 0.27 6.51 5.86/1.33 0.65 0.40***
  12. The amount of student parking space on campus is adequate. 6.14 5.94/1.47 0.20 6.01 3.97/2.09 2.04 1.97***
  18. Parking lots are well-lighted and secure. 6.36 6.15/1.20 0.21 6.02 5.20/1.62 0.82 0.95***
  28. Security staff respond quickly to calls for assistance. 6.34 5.90/1.43 0.44 6.30 5.34/1.62 0.96 0.56***
  Campus Climate 6.41 6.12/0.97 0.29 6.29 5.43/1.13 0.86 0.69***
Strength 03. The campus is safe and secure for all students. 6.53 6.26/1.20 0.27 6.51 5.86/1.33 0.65 0.40***
  05. Administrators are available to hear students' concerns. 6.55 6.15/1.23 0.40 6.27 5.33/1.54 0.94 0.82***
Strength 31. Students are made to feel welcome here. 6.49 6.21/1.23 0.28 6.43 5.71/1.46 0.72 0.50***
  35. I seldom get the "run-around" when seeking information on this campus. 6.32 6.02/1.28 0.30 6.21 4.92/1.80 1.29 1.10***
  37. There is a strong commitment to diversity on this campus. 6.21 6.11/1.12 0.10 5.75 5.39/1.55 0.36 0.72***
  41. Tuition paid is a worthwhile investment. 6.36 5.76/1.56 0.60 6.54 5.06/1.71 1.48 0.70***
  42. Students are free to express their ideas on this campus. 6.42 6.09/1.31 0.33 6.31 5.37/1.63 0.94 0.72***
Strength 44. On the whole, the campus is well-maintained. 6.43 6.30/1.05 0.13 6.31 5.75/1.42 0.56 0.55***

National Group Means are based on 36142 records

*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Summary Report
  SSI Four-Year Private Form B Sample National Four-Year Privates Form B  
Summary     Difference
So far, how has your college experience met your expectations? 4.93 4.70 0.23*
1=Much worse than expected 2% 2%   
2=Quite a bit worse than I expected 2% 2%   
3=Worse than I expected 5% 11%   
4=About what I expected 29% 31%   
5=Better than I expected 27% 24%   
6=Quite a bit better than I expected 15% 13%   
7=Much better than expected 16% 13%   
Rate your overall satisfaction with your experience here thus far. 5.57 5.37 0.20
1=Not satisfied at all 1% 1%   
2=Not very satisfied 1% 3%   
3=Somewhat dissatisfied 4% 7%   
4=Neutral 12% 10%   
5=Somewhat satisfied 17% 17%   
6=Satisfied 37% 37%   
7=Very satisfied 25% 21%   
All in all, if you had to do it over, would you enroll here again? 5.11 5.38 -0.27*
1=Definitely not 6% 3%   
2=Probably not 6% 6%   
3=Maybe not 4% 6%   
4=I don't know 15% 9%   
5=Maybe yes 11% 11%   
6=Probably yes 29% 25%   
7=Definitely yes 26% 35%   
Item Percentage Report

Sort on each column to see data from highest to lowest.

This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied."

    SSI Four-Year Private Form B Sample National Four-Year Privates Form B  
i Item Importance % Satisfaction % Gap i Importance % Satisfaction % Gap i Difference i
  01. The campus staff are caring and helpful. 87% 77% 10% 87% 67% 20% 10%
  02. Registration processes and procedures are convenient. 87% 77% 10% 80% 48% 32% 29%
Strength 03. The campus is safe and secure for all students. 90% 82% 8% 88% 72% 16% 10%
  04. The content of the courses within my major is valuable. 91% 79% 12% 93% 67% 26% 12%
  05. Administrators are available to hear students' concerns. 90% 79% 11% 81% 54% 27% 25%
  06. Billing policies are reasonable. 83% 65% 18% 79% 41% 38% 24%
  07. Admissions staff provide personalized attention prior to enrollment. 84% 81% 3% 71% 55% 16% 26%
Challenge 08. Financial aid awards are announced in time to be helpful in college planning. 87% 73% 14% 83% 53% 30% 20%
  09. Library resources and services are adequate. 83% 83% 0% 76% 66% 10% 17%
  10. My academic advisor helps me set goals to work toward. 82% 76% 6% 80% 57% 23% 19%
  11. Financial aid counseling is available if I need it. 88% 78% 10% 75% 53% 22% 25%
  12. The amount of student parking space on campus is adequate. 79% 75% 4% 74% 30% 44% 45%
  13. Living conditions in the residence halls are comfortable. 74% 69% 5% 83% 42% 41% 27%
  14. Faculty are fair and unbiased in their treatment of individual students. 86% 75% 11% 88% 60% 28% 15%
Strength 15. Computer labs are adequate and accessible. 89% 87% 2% 76% 63% 13% 24%
Strength 16. My academic advisor is available when I need help. 87% 83% 4% 84% 65% 19% 18%
Challenge 17. There are sufficient courses within my program of study available each term. 86% 69% 17% 90% 55% 35% 14%
  18. Parking lots are well-lighted and secure. 85% 79% 6% 73% 52% 21% 27%
  19. Residence hall staff are concerned about me as an individual. 80% 78% 2% 69% 53% 16% 25%
  20. Tutoring services are readily available. 85% 83% 2% 71% 63% 8% 20%
Strength 21. My academic advisor is knowledgeable about requirements in my major. 89% 86% 3% 90% 71% 19% 15%
Strength 22. This campus provides online access to services I need. 87% 86% 1% 83% 62% 21% 24%
Challenge 23. I am able to register for classes I need with few conflicts. 88% 75% 13% 90% 53% 37% 22%
Strength 24. I receive the help I need to apply my academic major to my career goals. 87% 79% 8% 88% 62% 26% 17%
  25. I am able to take care of college-related business at times that are convenient for me. 88% 79% 9% 82% 56% 26% 23%
  26. Counseling services are available if I need them. 84% 79% 5% 71% 63% 8% 16%
Challenge 27. This institution helps me identify resources to finance my education. 86% 70% 16% 80% 44% 36% 26%
  28. Security staff respond quickly to calls for assistance. 85% 74% 11% 82% 56% 26% 18%
  29. Faculty use a variety of technology and media in the classroom. 85% 77% 8% 61% 60% 1% 17%
  30. There is an adequate selection of food available on campus. 70% 45% 25% 79% 30% 49% 15%
Strength 31. Students are made to feel welcome here. 89% 85% 4% 86% 66% 20% 19%
  32. Faculty provide timely feedback about my academic progress. 89% 77% 12% 87% 54% 33% 23%
  33. Admissions counselors accurately portray the campus in their recruiting practices. 85% 79% 6% 77% 53% 24% 26%
  34. There are adequate services to help me decide upon a career. 87% 77% 10% 81% 55% 26% 22%
  35. I seldom get the "run-around" when seeking information on this campus. 85% 77% 8% 80% 46% 34% 31%
Challenge 36. The quality of instruction I receive in most of my classes is excellent. 89% 80% 9% 92% 63% 29% 17%
  37. There is a strong commitment to diversity on this campus. 82% 76% 6% 66% 56% 10% 20%
  38. I receive ongoing feedback about progress toward my academic goals. 84% 78% 6% 79% 48% 31% 30%
  39. Student disciplinary procedures are fair. 83% 75% 8% 79% 53% 26% 22%
Strength 40. Faculty are usually available to students outside of class (during office hours, by phone or by e-mail). 87% 84% 3% 87% 73% 14% 11%
  41. Tuition paid is a worthwhile investment. 88% 71% 17% 90% 48% 42% 23%
  42. Students are free to express their ideas on this campus. 87% 80% 7% 83% 57% 26% 23%
  43. Mentors are available to guide my life and career goals. 85% 76% 9% 79% 55% 24% 21%
Strength 44. On the whole, the campus is well-maintained. 89% 85% 4% 83% 68% 15% 17%
  45. Student activity fees are put to good use. 82% 68% 14% 78% 42% 36% 26%
Strength 46. Campus item 1 89% 87% 2%
Strength 47. Campus item 2 92% 83% 9%
Strength 48. Campus item 3 90% 84% 6%
  49. Campus item 4 77% 56% 21%
  50. Campus item 5 85% 74% 11%
  51. Campus item 6 77% 64% 13%
  52. Campus item 7 85% 73% 12%
  53. Campus item 8 91% 79% 12%
Challenge 54. Campus item 9 88% 74% 14%
  55. Campus item 10 87% 73% 14%
  56. Cost as factor in decision to enroll. 86% 78%
  57. Financial assistance as factor in decision to enroll. 92% 81%
  58. Academic reputation as factor in decision to enroll. 87% 81%
  59. Future career opportunities as factor in decision to enroll. 93% 86%
  60. Personal recommendations as factor in decision to enroll. 86% 68%
  61. Distance from campus as factor in decision to enroll. 84% 57%
  62. Information on the campus Web site as factor in decision to enroll. 83% 57%
  63. Campus visits as factor in decision to enroll. 83% 62%

National Group Means are based on 36142 records

Demographics

Star Indicates the response option that was selected by the majority of survey participants.

Gender

    N %
Primary Population Female 121 64.36%
  Male 67 35.64%
  Total 188 100%
  No Answer 3  

Age

    N %
  18 and under 5 2.66%
Primary Population 19 to 24 71 37.77%
  25 to 34 56 29.79%
  35 to 44 30 15.96%
  45 and over 26 13.83%
  Total 188 100%
  No Answer 3  

Ethnicity/Race

    N %
  Alaskan Native 0 0%
  American Indian 0 0%
  Asian 2 1.08%
Primary Population Black/African-American 135 72.97%
  Hispanic or Latino (and Puerto Rican) 20 10.81%
  Native Hawaiian or Pacific Islander 0 0%
  White/Caucasian 14 7.57%
  Multi-racial 7 3.78%
  Other race 7 3.78%
  Total 185 100%
  No Answer 6  

Current Enrollment Status

    N %
Primary Population Day 137 73.26%
  Evening 49 26.20%
  Weekend 1 0.53%
  Total 187 100%
  No Answer 4  

Current Class Load

    N %
Primary Population Full-time 160 86.02%
  Part-time 26 13.98%
  Total 186 100%
  No Answer 5  

Class Level

    N %
  Freshman 43 23.50%
Primary Population Sophomore 44 24.04%
  Junior 21 11.48%
  Senior 42 22.95%
  Special student 2 1.09%
  Graduate/Professional 7 3.83%
  Other class level 24 13.11%
  Total 183 100%
  No Answer 8  

Current GPA

    N %
  No credits earned 2 1.12%
  1.99 or below 4 2.23%
  2.0 - 2.49 15 8.38%
  2.5 - 2.99 48 26.82%
  3.0 - 3.49 44 24.58%
Primary Population 3.5 or above 66 36.87%
  Total 179 100%
  No Answer 12  

Educational Goal

    N %
Primary Population Associate degree 134 71.66%
  Bachelor's degree 33 17.65%
  Master's degree 5 2.67%
  Doctorate or professional degree 0 0%
  Certification (initial/renewal) 7 3.74%
  Self-improvement/pleasure 0 0%
  Job-related training 1 0.53%
  Other educational goal 7 3.74%
  Total 187 100%
  No Answer 4  

Employment

    N %
  Full-time off campus 54 29.83%
  Part-time off campus 43 23.76%
  Full-time on campus 7 3.87%
  Part-time on campus 3 1.66%
Primary Population Not employed 74 40.88%
  Total 181 100%
  No Answer 10  

Current Residence

    N %
  Residence hall 0 0%
  Fraternity/Sorority 1 0.55%
  Own house 47 25.68%
  Rent room or apt off campus 52 28.42%
Primary Population Parent's home 68 37.16%
  Other residence 15 8.20%
  Total 183 100%
  No Answer 8  

Residence Classification

    N %
Primary Population In-state 172 97.73%
  Out-of-state 2 1.14%
  International (not U.S. citizen) 2 1.14%
  Total 176 100%
  No Answer 15  

Institution Was My

    N %
Primary Population 1st choice 93 51.10%
  2nd choice 63 34.62%
  3rd choice or lower 26 14.29%
  Total 182 100%
  No Answer 9  

Did Transfer Here

    N %
  Yes transferred here 24 13.79%
Primary Population No did not transfer here 150 86.21%
  Total 174 100%
  No Answer 17  

Plan to Transfer

    N %
  Yes I plan to transfer 41 22.40%
Primary Population No I do not plan to transfer 142 77.60%
  Total 183 100%
  No Answer 8  

Organization Memberships

    N %
Primary Population No organization memberships 128 71.91%
  One or two organization memberships 47 26.40%
  Three or four organization memberships 3 1.69%
  Five or more organization memberships 0 0%
  Total 178 100%
  No Answer 13  

Tuition Source

    N %
  Scholarships 6 3.26%
Primary Population Financial aid 124 67.39%
  Family contributions 7 3.80%
  Self support 28 15.22%
  Other tuition source 19 10.33%
  Total 184 100%
  No Answer 7  

Institution Question

    N %
  Campus item - Answer 1 81 43.78%
  Campus item - Answer 2 7 3.78%
Primary Population Campus item - Answer 3 97 52.43%
  Campus item - Answer 4 0 0%
  Campus item - Answer 5 0 0%
  Campus item - Answer 6 0 0%
  Total 185 100%
  No Answer 6  

Institution Question 2

    N %
Primary Population Campus item 2 - Answer 1 0 0%
Primary Population Campus item 2 - Answer 2 0 0%
Primary Population Campus item 2 - Answer 3 0 0%
Primary Population Campus item 2 - Answer 4 0 0%
Primary Population Campus item 2 - Answer 5 0 0%
Primary Population Campus item 2 - Answer 6 0 0%
  Total 0 100%
  No Answer 191  

Group Code

    N %
  0010 2 1.06%
  0040 5 2.66%
  0090 1 0.53%
  0100 1 0.53%
  0110 2 1.06%
  0140 8 4.26%
  0190 2 1.06%
  0200 1 0.53%
  0210 12 6.38%
  0220 2 1.06%
  0510 14 7.45%
Primary Population 0910 48 25.53%
  1210 2 1.06%
  1310 11 5.85%
  1330 2 1.06%
  1340 7 3.72%
  2010 17 9.04%
  2040 16 8.51%
  2090 11 5.85%
  3010 1 0.53%
  3060 2 1.06%
  3070 13 6.91%
  3080 8 4.26%
  Total 188 100%
  No Answer 3