Welcome...

Welcome

Welcome and thank you for administering this Ruffalo Noel Levitz survey. This HTML version of your report contains results of the satisfaction-priorities survey administered on your campus.

Below are short descriptions of the reports you may find within your file. Please refer to the Interpretive Guides (general and survey-specific) delivered with your results for additional details. These documents contain direction on all aspects of your results and can also be found at www.noellevitz.com/SSIInterpretiveGuides.

As you review and analyze your results, you may consider ordering additional reporting options from Ruffalo Noel Levitz. For more information on these options and applicable fees, please contact Noel-Levitz at 800-876-1117 or at SSI-Tech@noellevitz.com.

Saving and Sharing Your Reports

We strongly encourage you to save all documents to a safe location on your own computer right away. SafeMail files will remain available within your myNoel-Levitz account for only 90 days.

Save your files on your computer in order to access them again at another time. Once on your computer, the files can be forwarded as attachments to others on your campus or posted to a secured, shared area of your local network.

Electronic reports

The HTML results are delivered to you with reports reflected in a tabulated view. Select the report page by clicking the related tab. Reports are interactive - sorting by column header and expand/toggle options are available to view the data in several ways. Information buttons Information Button can be found in various areas to provide additional information about the data presented.

You may print each of these reports or all of the reports at once. The document(s) will print as you have adjusted each report and as it appears on the screen. Note, however, every time the HTML is opened, it is in the original delivery format. It will not remember the previous sorting.

You may need to allow blocked content to fully review your report.

HTML results*:

  • Strategic Planning Overview (not included with all reporting): an executive summary of your strengths and challenges for the first column of data, as well as information on how the two columns of data compare
  • Item Report: responses for each individual item on the survey
  • Scale Report: responses for the survey scales and the items clustered within the scales
  • Summary Report: responses to the summary items on the survey
  • Item Percentage Report: reflects the percent of responses for answers 6 and 7 for all items on the survey
  • Demographic Report: responses to the demographic items on the survey

*Not all HTML files will include all of these reports and some reports will have different combinations. The report segments are dependent on the standard reporting for the specific survey version and the optional, value-added reporting selected.

Reviewing Your Data

Strategic Planning Overview (if included):

This report provides the best summary of your results for immediate action planning. It lists strengths (high importance and high satisfaction) and challenges (high importance and low satisfaction and/or large performance gap) for the first column of data in your report. It also compares your first column of data to your second column of data and identifies where satisfaction levels are significantly higher or lower, as well as any large differences in importance scores.

For your strengths and challenges, additional indicators are also included. These indicators allow you to easily see if the item is significantly higher in satisfaction (reflected with a plus sign Plus Sign for significantly greater) or if the item is significantly lower in satisfaction (shown with a minus sign Minus Sign for significantly less) as compared with your comparison group.

Item Report

This report provides the detailed scores for all items on the survey, including custom defined items you may have chosen to include. You have the option to sort on any of the columns on this screen by simply selecting the column you want to sort on. The first selection will sort in descending order and the second selection will sort in ascending order. Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges, as originally listed in your Strategic Planning Overview.

The SD in the Satisfaction column refers to the standard deviation. This is the amount of variability in the responses.

The far right mean difference column reflects the column one satisfaction score minus the column two satisfaction score. The asterisks in this mean difference column indicate statistical significance. The key is as follows:

* Difference statistically significant at the .05 level

** Difference statistically significant at the .01 level

*** Difference statistically significant at the .001 level

When the second column of data is a national comparison group, the number of student records included in the group is reported at the bottom of the item report. This number also appears at the bottom of the scale report.

Scale Report

This report provides a top line overview of your results and shows the items clustered within the scales or categories on the survey. Collapse and expand by selecting the arrow to the left of the desired scale to see the items within each scale. You can also choose to expand/toggle all scales at one time. You may sort on the scale name, importance, satisfaction, performance gap, and mean difference columns as outlined above.

Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges.

Summary Report

The summary report includes the average score for the responses to the summary items on the survey, as well as the percentage of responses for each of the possible indications. These scores provide a bottom line on the experience at your institution.

Item Percentage Report

This is a new way to review your results. The percentage responses may be better understood on your campus than the average scores reported in the other segments of the results. This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied." The gap percentage equals the importance percentage minus the satisfaction percentage. The difference column provides the difference between the first column satisfaction percentage and the second column satisfaction percentage for each item. You may sort on any of the columns, as described above.

Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges.

Demographic Report

This report provides the overview of the individuals who completed the survey. You can collapse and expand individual demographic populations by selecting the arrow to the left of the desired demographic category. You also have the option to expand all/toggle all demographic categories at the same time. A Star indicates the response option that was selected by the majority of survey participants.

Note: These report options are not all included in the target group reporting.

Printing Your Reports

You may print from any of the HTML report pages. The report will print as it appears on your screen. An alternative option for printing your reports is to use the PDF version of your report(s) included with your zipped file; simply open that report and use your local Adobe Reader settings to print the pages.

We know you will find these data to be very valuable. Please contact us at 800-876-1117 or at SSI-Tech@noellevitz.com to let us know how else we can be helpful.

Strategic Planning Overview
Strengths and Challenges
Strengthsi vs. Comparison i
13. The campus is safe and secure for all students. +
20. Students are made to feel welcome here. +
18. Computer labs are adequate and accessible. +
19. Registration processes and procedures are convenient. +
39. On the whole, the campus is well-maintained. +
29. There are convenient ways of paying my school bill. +
28. This campus provides online access to services I need. +
24. The equipment in the lab facilities is kept up to date. +
11. Counseling services are available if I need them. +
Challengesi  
8. The quality of instruction I receive in most of my classes is excellent.  
40. There are sufficient courses within my program of study available each term.  
9. I am able to register for the classes I need with few conflicts. +
14. My academic advisor is knowledgeable about my program requirements.  
2. Classes are scheduled at times that are convenient for me.  
22. My academic advisor is knowledgeable about transfer requirements of other schools. +
25. Faculty provide timely feedback about my academic progress.  
16. My advisor helps me apply my program of study to career goals.  
Benchmarks
Higher Satisfaction vs. National Community Colleges Form B  
13. The campus is safe and secure for all students.  
36. Tuition paid is a worthwhile investment.  
12. Faculty are fair and unbiased in their treatment of individual students.  
9. I am able to register for the classes I need with few conflicts.  
20. Students are made to feel welcome here.  
18. Computer labs are adequate and accessible.  
19. Registration processes and procedures are convenient.  
1. The campus staff are caring and helpful.  
39. On the whole, the campus is well-maintained.  
29. There are convenient ways of paying my school bill.  
22. My academic advisor is knowledgeable about transfer requirements of other schools.  
28. This campus provides online access to services I need.  
4. Security staff respond quickly to calls for assistance.  
15. Financial aid counseling is available if I need it.  
24. The equipment in the lab facilities is kept up to date.  
Higher Importance vs. National Community Colleges Form B  
13. The campus is safe and secure for all students.  
12. Faculty are fair and unbiased in their treatment of individual students.  
20. Students are made to feel welcome here.  
18. Computer labs are adequate and accessible.  
1. The campus staff are caring and helpful.  
39. On the whole, the campus is well-maintained.  
29. There are convenient ways of paying my school bill.  
22. My academic advisor is knowledgeable about transfer requirements of other schools.  
4. Security staff respond quickly to calls for assistance.  
15. Financial aid counseling is available if I need it.  
24. The equipment in the lab facilities is kept up to date.  
Item Report

Sort on each column to see data from highest to lowest.

    SSI Community College Form B Sample National Community Colleges Form B  
i Item Importance Satisfaction/SD Gap i Importance Satisfaction/SD Gap i Difference i
  01. The campus staff are caring and helpful. 6.59 5.99/1.15 0.60 6.42 5.87/1.26 0.55 0.12*
Challenge 02. Classes are scheduled at times that are convenient for me. 6.58 5.73/1.36 0.85 6.52 5.70/1.39 0.82 0.03
  03. My academic advisor is available when I need help. 6.32 5.87/1.40 0.45 6.26 5.61/1.54 0.65 0.26***
  04. Security staff respond quickly to calls for assistance. 6.56 6.08/1.29 0.48 6.16 5.58/1.43 0.58 0.50***
  05. Financial aid awards are announced in time to be helpful in college planning. 6.49 5.86/1.49 0.63 6.30 5.42/1.63 0.88 0.44***
  06. Library resources and services are adequate. 6.46 6.32/1.06 0.14 6.18 5.96/1.24 0.22 0.36***
  07. Admissions staff provide personalized attention prior to enrollment. 6.35 5.74/1.48 0.61 6.15 5.56/1.48 0.59 0.18**
Challenge 08. The quality of instruction I receive in most of my classes is excellent. 6.71 5.77/1.33 0.94 6.61 5.80/1.32 0.81 -0.03
Challenge 09. I am able to register for the classes I need with few conflicts. 6.63 5.88/1.41 0.75 6.54 5.73/1.44 0.81 0.15*
  10. Parking lots are well-lighted and secure. 6.37 5.85/1.50 0.52 6.16 5.64/1.50 0.52 0.21**
Strength 11. Counseling services are available if I need them. 6.50 6.25/1.14 0.25 6.01 5.67/1.41 0.34 0.58***
  12. Faculty are fair and unbiased in their treatment of individual students. 6.64 5.99/1.34 0.65 6.45 5.79/1.43 0.66 0.20**
Strength 13. The campus is safe and secure for all students. 6.78 6.32/1.08 0.46 6.56 6.08/1.19 0.48 0.24***
Challenge 14. My academic advisor is knowledgeable about my program requirements. 6.61 5.82/1.51 0.79 6.51 5.78/1.52 0.73 0.04
  15. Financial aid counseling is available if I need it. 6.52 6.01/1.35 0.51 6.29 5.69/1.48 0.60 0.32***
Challenge 16. My advisor helps me apply my program of study to career goals. 6.50 5.73/1.60 0.77 6.36 5.59/1.62 0.77 0.14
  17. Admissions counselors accurately portray program offerings in their recruiting practices. 6.40 5.70/1.52 0.70 6.15 5.50/1.49 0.65 0.20**
Strength 18. Computer labs are adequate and accessible. 6.60 6.35/1.08 0.25 6.36 6.04/1.27 0.32 0.31***
Strength 19. Registration processes and procedures are convenient. 6.60 6.22/1.13 0.38 6.45 5.85/1.36 0.60 0.37***
Strength 20. Students are made to feel welcome here. 6.62 6.20/1.22 0.42 6.46 6.04/1.27 0.42 0.16**
  21. The amount of student parking space on campus is adequate. 6.46 5.19/1.83 1.27 6.30 5.05/1.92 1.25 0.14
Challenge 22. My academic advisor is knowledgeable about transfer requirements of other schools. 6.56 5.69/1.58 0.87 6.34 5.52/1.58 0.82 0.17*
  23. This institution helps me identify resources to finance my education. 6.45 5.60/1.63 0.85 6.34 5.45/1.60 0.89 0.15*
Strength 24. The equipment in the lab facilities is kept up to date. 6.52 6.24/1.07 0.28 6.34 5.78/1.37 0.56 0.46***
Challenge 25. Faculty provide timely feedback about my academic progress. 6.56 5.64/1.47 0.92 6.44 5.61/1.46 0.83 0.03
  26. There are adequate services to help me decide upon a career. 6.46 5.74/1.52 0.72 6.30 5.59/1.45 0.71 0.15*
  27. Tutoring services are readily available. 6.45 5.99/1.47 0.46 6.23 5.86/1.38 0.37 0.13*
Strength 28. This campus provides online access to services I need. 6.56 6.24/1.13 0.32 6.43 6.03/1.23 0.40 0.21***
Strength 29. There are convenient ways of paying my school bill. 6.57 6.19/1.25 0.38 6.40 5.87/1.39 0.53 0.32***
  30. The assessment and course placement procedures are reasonable. 6.42 5.86/1.45 0.56 6.28 5.74/1.35 0.54 0.12*
  31. Faculty use a variety of technology and media in the classroom. 6.05 5.94/1.28 0.11 6.05 5.84/1.28 0.21 0.10
  32. I am able to take care of college-related business at times that are convenient for me. 6.48 5.92/1.35 0.56 6.40 5.76/1.37 0.64 0.16**
  33. Administrators are available to hear students' concerns. 6.48 5.71/1.64 0.77 6.30 5.55/1.54 0.75 0.16*
  34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). 6.51 5.97/1.40 0.54 6.42 5.96/1.30 0.46 0.01
  35. I receive ongoing feedback about progress toward my academic goals. 6.37 5.33/1.70 1.04 6.30 5.37/1.61 0.93 -0.04
  36. Tuition paid is a worthwhile investment. 6.66 6.01/1.37 0.65 6.51 5.81/1.43 0.70 0.20**
  37. I seldom get the "run-around" when seeking information on this campus. 6.37 5.70/1.59 0.67 6.25 5.38/1.65 0.87 0.32***
  38. Most classes deal with practical experiences and applications. 6.47 5.82/1.34 0.65 6.33 5.75/1.31 0.58 0.07
Strength 39. On the whole, the campus is well-maintained. 6.59 6.52/0.84 0.07 6.37 6.11/1.19 0.26 0.41***
Challenge 40. There are sufficient courses within my program of study available each term. 6.63 5.64/1.63 0.99 6.51 5.68/1.49 0.83 -0.04
  41. Campus item 1 6.32 5.43/1.71 0.89    
  42. Campus item 2 6.44 6.20/1.23 0.24    
  43. Campus item 3 5.43 5.28/1.71 0.15    
  44. Campus item 4 5.95 5.83/1.44 0.12    
  45. Campus item 5 5.86 5.63/1.59 0.23    
  46. Campus item 6 6.46 6.14/1.29 0.32    
  47. Campus item 7 6.62 5.96/1.37 0.66    
  48. Campus item 8 6.37 6.21/1.22 0.16    
  49. Campus item 9 6.60 5.88/1.43 0.72    
  50. Campus item 10 6.68 5.99/1.35 0.69    
  51. Cost as factor in decision to enroll. 6.53     6.51    
  52. Financial assistance as factor in decision to enroll. 6.34     6.29    
  53. Academic reputation as factor in decision to enroll. 6.26     6.14    
  54. Future career opportunities as factor in decision to enroll. 6.40     6.43    
  55. Personal recommendations as factor in decision to enroll. 6.02     5.94    
  56. Distance from campus as factor in decision to enroll. 6.20     6.13    
  57. Information on the campus Web site as factor in decision to enroll. 6.12     5.91    
  58. Campus visits as factor in decision to enroll. 5.46     5.47    

National Group Means are based on 65435 records

*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Scale Report

Sort on each column to see data from highest to lowest.

    SSI Community College Form B Sample National Community Colleges Form B  
i Scale / Item Importance Satisfaction/SD Gap i Importance Satisfaction/SD Gap i Difference i
  Student Centeredness 6.52 5.91/1.11 0.61 6.36 5.72/1.17 0.64 0.19***
  01. The campus staff are caring and helpful. 6.59 5.99/1.15 0.60 6.42 5.87/1.26 0.55 0.12*
Strength 20. Students are made to feel welcome here. 6.62 6.20/1.22 0.42 6.46 6.04/1.27 0.42 0.16**
  33. Administrators are available to hear students' concerns. 6.48 5.71/1.64 0.77 6.30 5.55/1.54 0.75 0.16*
  37. I seldom get the "run-around" when seeking information on this campus. 6.37 5.70/1.59 0.67 6.25 5.38/1.65 0.87 0.32***
  Instructional Effectiveness 6.51 5.83/1.05 0.68 6.40 5.78/1.05 0.62 0.05
Challenge 08. The quality of instruction I receive in most of my classes is excellent. 6.71 5.77/1.33 0.94 6.61 5.80/1.32 0.81 -0.03
  12. Faculty are fair and unbiased in their treatment of individual students. 6.64 5.99/1.34 0.65 6.45 5.79/1.43 0.66 0.20**
Challenge 25. Faculty provide timely feedback about my academic progress. 6.56 5.64/1.47 0.92 6.44 5.61/1.46 0.83 0.03
  31. Faculty use a variety of technology and media in the classroom. 6.05 5.94/1.28 0.11 6.05 5.84/1.28 0.21 0.10
  34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). 6.51 5.97/1.40 0.54 6.42 5.96/1.30 0.46 0.01
  38. Most classes deal with practical experiences and applications. 6.47 5.82/1.34 0.65 6.33 5.75/1.31 0.58 0.07
Challenge 40. There are sufficient courses within my program of study available each term. 6.63 5.64/1.63 0.99 6.51 5.68/1.49 0.83 -0.04
  Safety and Security 6.54 5.84/1.11 0.70 6.30 5.59/1.18 0.71 0.25***
  04. Security staff respond quickly to calls for assistance. 6.56 6.08/1.29 0.48 6.16 5.58/1.43 0.58 0.50***
  10. Parking lots are well-lighted and secure. 6.37 5.85/1.50 0.52 6.16 5.64/1.50 0.52 0.21**
Strength 13. The campus is safe and secure for all students. 6.78 6.32/1.08 0.46 6.56 6.08/1.19 0.48 0.24***
  21. The amount of student parking space on campus is adequate. 6.46 5.19/1.83 1.27 6.30 5.05/1.92 1.25 0.14
  Academic Advising Effectiveness 6.47 5.68/1.31 0.79 6.35 5.57/1.32 0.78 0.11*
  03. My academic advisor is available when I need help. 6.32 5.87/1.40 0.45 6.26 5.61/1.54 0.65 0.26***
Challenge 14. My academic advisor is knowledgeable about my program requirements. 6.61 5.82/1.51 0.79 6.51 5.78/1.52 0.73 0.04
Challenge 16. My advisor helps me apply my program of study to career goals. 6.50 5.73/1.60 0.77 6.36 5.59/1.62 0.77 0.14
Challenge 22. My academic advisor is knowledgeable about transfer requirements of other schools. 6.56 5.69/1.58 0.87 6.34 5.52/1.58 0.82 0.17*
  35. I receive ongoing feedback about progress toward my academic goals. 6.37 5.33/1.70 1.04 6.30 5.37/1.61 0.93 -0.04
  Admissions and Financial Aid Effectiveness 6.44 5.78/1.19 0.66 6.25 5.52/1.27 0.73 0.26***
  05. Financial aid awards are announced in time to be helpful in college planning. 6.49 5.86/1.49 0.63 6.30 5.42/1.63 0.88 0.44***
  07. Admissions staff provide personalized attention prior to enrollment. 6.35 5.74/1.48 0.61 6.15 5.56/1.48 0.59 0.18**
  15. Financial aid counseling is available if I need it. 6.52 6.01/1.35 0.51 6.29 5.69/1.48 0.60 0.32***
  17. Admissions counselors accurately portray program offerings in their recruiting practices. 6.40 5.70/1.52 0.70 6.15 5.50/1.49 0.65 0.20**
  23. This institution helps me identify resources to finance my education. 6.45 5.60/1.63 0.85 6.34 5.45/1.60 0.89 0.15*
  Campus Services 6.50 6.13/0.87 0.37 6.27 5.84/1.00 0.43 0.29***
  06. Library resources and services are adequate. 6.46 6.32/1.06 0.14 6.18 5.96/1.24 0.22 0.36***
Strength 11. Counseling services are available if I need them. 6.50 6.25/1.14 0.25 6.01 5.67/1.41 0.34 0.58***
Strength 18. Computer labs are adequate and accessible. 6.60 6.35/1.08 0.25 6.36 6.04/1.27 0.32 0.31***
Strength 24. The equipment in the lab facilities is kept up to date. 6.52 6.24/1.07 0.28 6.34 5.78/1.37 0.56 0.46***
  26. There are adequate services to help me decide upon a career. 6.46 5.74/1.52 0.72 6.30 5.59/1.45 0.71 0.15*
  27. Tutoring services are readily available. 6.45 5.99/1.47 0.46 6.23 5.86/1.38 0.37 0.13*
Strength 28. This campus provides online access to services I need. 6.56 6.24/1.13 0.32 6.43 6.03/1.23 0.40 0.21***
  30. The assessment and course placement procedures are reasonable. 6.42 5.86/1.45 0.56 6.28 5.74/1.35 0.54 0.12*
  Registration Effectiveness 6.57 5.99/0.98 0.58 6.46 5.78/1.07 0.68 0.21***
Challenge 02. Classes are scheduled at times that are convenient for me. 6.58 5.73/1.36 0.85 6.52 5.70/1.39 0.82 0.03
Challenge 09. I am able to register for the classes I need with few conflicts. 6.63 5.88/1.41 0.75 6.54 5.73/1.44 0.81 0.15*
Strength 19. Registration processes and procedures are convenient. 6.60 6.22/1.13 0.38 6.45 5.85/1.36 0.60 0.37***
Strength 29. There are convenient ways of paying my school bill. 6.57 6.19/1.25 0.38 6.40 5.87/1.39 0.53 0.32***
  32. I am able to take care of college-related business at times that are convenient for me. 6.48 5.92/1.35 0.56 6.40 5.76/1.37 0.64 0.16**
  Campus Climate 6.59 6.08/0.94 0.51 6.41 5.84/1.04 0.57 0.24***
  01. The campus staff are caring and helpful. 6.59 5.99/1.15 0.60 6.42 5.87/1.26 0.55 0.12*
Strength 13. The campus is safe and secure for all students. 6.78 6.32/1.08 0.46 6.56 6.08/1.19 0.48 0.24***
Strength 20. Students are made to feel welcome here. 6.62 6.20/1.22 0.42 6.46 6.04/1.27 0.42 0.16**
  33. Administrators are available to hear students' concerns. 6.48 5.71/1.64 0.77 6.30 5.55/1.54 0.75 0.16*
  36. Tuition paid is a worthwhile investment. 6.66 6.01/1.37 0.65 6.51 5.81/1.43 0.70 0.20**
  37. I seldom get the "run-around" when seeking information on this campus. 6.37 5.70/1.59 0.67 6.25 5.38/1.65 0.87 0.32***
Strength 39. On the whole, the campus is well-maintained. 6.59 6.52/0.84 0.07 6.37 6.11/1.19 0.26 0.41***

National Group Means are based on 65435 records

*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Summary Report
  SSI Community College Form B Sample National Community Colleges Form B  
Summary     Difference
So far, how has your college experience met your expectations? 5.21 4.94 0.27***
1=Much worse than expected 1% 1%   
2=Quite a bit worse than I expected 1% 1%   
3=Worse than I expected 4% 6%   
4=About what I expected 27% 33%   
5=Better than I expected 22% 25%   
6=Quite a bit better than I expected 17% 14%   
7=Much better than expected 25% 17%   
Rate your overall satisfaction with your experience here thus far. 5.83 5.58 0.25***
1=Not satisfied at all 0% 1%   
2=Not very satisfied 2% 2%   
3=Somewhat dissatisfied 3% 4%   
4=Neutral 8% 11%   
5=Somewhat satisfied 11% 15%   
6=Satisfied 39% 41%   
7=Very satisfied 34% 23%   
All in all, if you had to do it over, would you enroll here again? 6.12 5.78 0.34***
1=Definitely not 1% 2%   
2=Probably not 2% 4%   
3=Maybe not 2% 3%   
4=I don't know 4% 7%   
5=Maybe yes 7% 10%   
6=Probably yes 27% 31%   
7=Definitely yes 53% 41%   
Item Percentage Report

Sort on each column to see data from highest to lowest.

This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied."

    SSI Community College Form B Sample National Community Colleges Form B  
i Item Importance % Satisfaction % Gap i Importance % Satisfaction % Gap i Difference i
  01. The campus staff are caring and helpful. 92% 73% 19% 86% 71% 15% 2%
Challenge 02. Classes are scheduled at times that are convenient for me. 90% 63% 27% 89% 65% 24% -2%
  03. My academic advisor is available when I need help. 82% 70% 12% 81% 64% 17% 6%
  04. Security staff respond quickly to calls for assistance. 89% 76% 13% 78% 60% 18% 16%
  05. Financial aid awards are announced in time to be helpful in college planning. 89% 70% 19% 82% 58% 24% 12%
  06. Library resources and services are adequate. 84% 81% 3% 78% 73% 5% 8%
  07. Admissions staff provide personalized attention prior to enrollment. 82% 64% 18% 77% 61% 16% 3%
Challenge 08. The quality of instruction I receive in most of my classes is excellent. 95% 67% 28% 92% 68% 24% -1%
Challenge 09. I am able to register for the classes I need with few conflicts. 93% 70% 23% 90% 67% 23% 3%
  10. Parking lots are well-lighted and secure. 84% 71% 13% 77% 64% 13% 7%
Strength 11. Counseling services are available if I need them. 87% 80% 7% 73% 63% 10% 17%
  12. Faculty are fair and unbiased in their treatment of individual students. 92% 75% 17% 87% 69% 18% 6%
Strength 13. The campus is safe and secure for all students. 96% 83% 13% 90% 78% 12% 5%
Challenge 14. My academic advisor is knowledgeable about my program requirements. 91% 70% 21% 89% 69% 20% 1%
  15. Financial aid counseling is available if I need it. 89% 73% 16% 82% 65% 17% 8%
Challenge 16. My advisor helps me apply my program of study to career goals. 88% 66% 22% 84% 63% 21% 3%
  17. Admissions counselors accurately portray program offerings in their recruiting practices. 84% 63% 21% 77% 59% 18% 4%
Strength 18. Computer labs are adequate and accessible. 90% 83% 7% 84% 76% 8% 7%
Strength 19. Registration processes and procedures are convenient. 91% 81% 10% 87% 71% 16% 10%
Strength 20. Students are made to feel welcome here. 91% 81% 10% 87% 76% 11% 5%
  21. The amount of student parking space on campus is adequate. 87% 52% 35% 83% 52% 31% 0%
Challenge 22. My academic advisor is knowledgeable about transfer requirements of other schools. 91% 66% 25% 84% 61% 23% 5%
  23. This institution helps me identify resources to finance my education. 86% 63% 23% 84% 59% 25% 4%
Strength 24. The equipment in the lab facilities is kept up to date. 88% 82% 6% 84% 68% 16% 14%
Challenge 25. Faculty provide timely feedback about my academic progress. 90% 62% 28% 87% 63% 24% -1%
  26. There are adequate services to help me decide upon a career. 87% 68% 19% 83% 61% 22% 7%
  27. Tutoring services are readily available. 85% 73% 12% 80% 70% 10% 3%
Strength 28. This campus provides online access to services I need. 90% 83% 7% 86% 76% 10% 7%
Strength 29. There are convenient ways of paying my school bill. 90% 81% 9% 85% 71% 14% 10%
  30. The assessment and course placement procedures are reasonable. 87% 70% 17% 82% 67% 15% 3%
  31. Faculty use a variety of technology and media in the classroom. 72% 70% 2% 73% 69% 4% 1%
  32. I am able to take care of college-related business at times that are convenient for me. 88% 72% 16% 86% 67% 19% 5%
  33. Administrators are available to hear students' concerns. 87% 68% 19% 82% 61% 21% 7%
  34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). 89% 72% 17% 86% 73% 13% -1%
  35. I receive ongoing feedback about progress toward my academic goals. 86% 54% 32% 82% 56% 26% -2%
  36. Tuition paid is a worthwhile investment. 91% 73% 18% 89% 69% 20% 4%
  37. I seldom get the "run-around" when seeking information on this campus. 84% 67% 17% 81% 57% 24% 10%
  38. Most classes deal with practical experiences and applications. 88% 68% 20% 84% 66% 18% 2%
Strength 39. On the whole, the campus is well-maintained. 90% 91% -1% 85% 78% 7% 13%
Challenge 40. There are sufficient courses within my program of study available each term. 92% 65% 27% 89% 66% 23% -1%
  41. Campus item 1 82% 58% 24%
  42. Campus item 2 86% 82% 4%
  43. Campus item 3 55% 53% 2%
  44. Campus item 4 70% 68% 2%
  45. Campus item 5 69% 63% 6%
  46. Campus item 6 88% 79% 9%
  47. Campus item 7 93% 73% 20%
  48. Campus item 8 84% 80% 4%
  49. Campus item 9 92% 71% 21%
  50. Campus item 10 94% 73% 21%
  51. Cost as factor in decision to enroll. 88% 88%
  52. Financial assistance as factor in decision to enroll. 82% 83%
  53. Academic reputation as factor in decision to enroll. 81% 77%
  54. Future career opportunities as factor in decision to enroll. 86% 86%
  55. Personal recommendations as factor in decision to enroll. 73% 71%
  56. Distance from campus as factor in decision to enroll. 78% 77%
  57. Information on the campus Web site as factor in decision to enroll. 78% 71%
  58. Campus visits as factor in decision to enroll. 60% 59%

National Group Means are based on 65435 records

Demographics

Star Indicates the response option that was selected by the majority of survey participants.

Gender

    N %
Primary Population Female 382 69.45%
  Male 168 30.55%
  Total 550 100%
  No Answer 17  

Age

    N %
  18 and under 54 9.76%
Primary Population 19 to 24 327 59.13%
  25 to 34 76 13.74%
  35 to 44 52 9.40%
  45 and over 44 7.96%
  Total 553 100%
  No Answer 15  

Ethnicity/Race

    N %
  Alaskan Native 0 0%
  American Indian 1 0.18%
  Asian 22 3.92%
  Black/African-American 36 6.42%
  Hispanic or Latino (and Puerto Rican) 166 29.59%
  Native Hawaiian or Pacific Islander 2 0.36%
Primary Population White/Caucasian 301 53.65%
  Multi-racial 19 3.39%
  Other race 14 2.50%
  Total 561 100%
  No Answer 7  

Current Enrollment Status

    N %
Primary Population Day 449 80.18%
  Evening 96 17.14%
  Weekend 15 2.68%
  Total 560 100%
  No Answer 8  

Current Class Load

    N %
Primary Population Full-time 365 65.41%
  Part-time 193 34.59%
  Total 558 100%
  No Answer 10  

Class Level

    N %
Primary Population 1 year or less 227 40.54%
  2 years 212 37.86%
  3 years 67 11.96%
  4 or more years 54 9.64%
  Total 560 100%
  No Answer 8  

Current GPA

    N %
  No credits earned 22 3.97%
  1.99 or below 9 1.62%
  2.0 - 2.49 39 7.04%
  2.5 - 2.99 95 17.15%
  3.0 - 3.49 168 30.32%
Primary Population 3.5 or above 221 39.89%
  Total 554 100%
  No Answer 14  

Educational Goal

    N %
Primary Population Associate degree 309 54.98%
  Vocational/technical program 4 0.71%
  Transfer to another institution 203 36.12%
  Certification (initial/renewal) 23 4.09%
  Self-improvement/pleasure 6 1.07%
  Job-related training 5 0.89%
  Other educational goal 12 2.14%
  Total 562 100%
  No Answer 6  

Employment

    N %
  Full-time off campus 146 26.02%
Primary Population Part-time off campus 261 46.52%
  Full-time on campus 4 0.71%
  Part-time on campus 12 2.14%
  Not employed 138 24.60%
  Total 561 100%
  No Answer 7  

Current Residence

    N %
  Residence hall 2 0.36%
  Own house 106 18.96%
  Rent room or apt off campus 76 13.60%
Primary Population Parent's home 351 62.79%
  Other residence 24 4.29%
  Total 559 100%
  No Answer 9  

Residence Classification

    N %
Primary Population In-state 552 98.75%
  Out-of-state 3 0.54%
  International (not U.S. citizen) 4 0.72%
  Total 559 100%
  No Answer 9  

Institution Was My

    N %
Primary Population 1st choice 416 73.76%
  2nd choice 105 18.62%
  3rd choice or lower 43 7.62%
  Total 564 100%
  No Answer 4  

Plan to Transfer

    N %
Primary Population Yes I plan to transfer 424 76.26%
  No I do not plan to transfer 132 23.74%
  Total 556 100%
  No Answer 12  

Organization Memberships

    N %
Primary Population No organization memberships 377 67.20%
  One or two organization memberships 155 27.63%
  Three or four organization memberships 27 4.81%
  Five or more organization memberships 2 0.36%
  Total 561 100%
  No Answer 7  

Tuition Source

    N %
  Scholarships 54 9.63%
Primary Population Financial aid 231 41.18%
  Family contributions 101 18.00%
  Self support 151 26.92%
  Other tuition source 24 4.28%
  Total 561 100%
  No Answer 7  

Institution Question

    N %
Primary Population Campus item - Answer 1 389 68.97%
  Campus item - Answer 2 78 13.83%
  Campus item - Answer 3 46 8.16%
  Campus item - Answer 4 9 1.60%
  Campus item - Answer 5 2 0.35%
  Campus item - Answer 6 40 7.09%
  Total 564 100%
  No Answer 4  

Institution Question 2

    N %
Primary Population Campus item 2 - Answer 1 0 0%
Primary Population Campus item 2 - Answer 2 0 0%
Primary Population Campus item 2 - Answer 3 0 0%
Primary Population Campus item 2 - Answer 4 0 0%
Primary Population Campus item 2 - Answer 5 0 0%
Primary Population Campus item 2 - Answer 6 0 0%
  Total 0 100%
  No Answer 568  

Group Code

    N %
  1575 30 5.32%
  1861 39 6.91%
  1879 7 1.24%
  1881 2 0.35%
  2041 5 0.89%
  2050 4 0.71%
  2162 6 1.06%
  2207 9 1.60%
  2226 11 1.95%
  2552 2 0.35%
  2639 1 0.18%
  2688 1 0.18%
  2846 29 5.14%
  2909 13 2.30%
  2950 4 0.71%
  3022 1 0.18%
  3025 25 4.43%
  3027 3 0.53%
  3060 2 0.35%
  3267 17 3.01%
  3344 9 1.60%
  3492 13 2.30%
  3534 30 5.32%
  4546 4 0.71%
  4695 49 8.69%
  4724 2 0.35%
  4849 2 0.35%
  4942 12 2.13%
  4970 3 0.53%
  5111 12 2.13%
  5384 8 1.42%
  5837 1 0.18%
  5855 1 0.18%
  5983 5 0.89%
  6043 9 1.60%
  6154 2 0.35%
  6349 5 0.89%
  6392 2 0.35%
  6647 8 1.42%
  6720 3 0.53%
  6854 2 0.35%
  6984 3 0.53%
  6990 1 0.18%
  7104 4 0.71%
  7205 1 0.18%
  7230 20 3.55%
  7309 1 0.18%
  7431 9 1.60%
  7473 4 0.71%
  7627 3 0.53%
  7908 1 0.18%
  7972 2 0.35%
  8315 4 0.71%
  8407 2 0.35%
  8492 4 0.71%
Primary Population 8532 61 10.82%
  8581 3 0.53%
  8638 2 0.35%
  9080 3 0.53%
  9272 4 0.71%
  9308 2 0.35%
  9822 7 1.24%
  9962 30 5.32%
  Total 564 100%
  No Answer 4