Welcome...

Welcome

Welcome and thank you for administering this Ruffalo Noel Levitz survey. This HTML version of your report contains results of the satisfaction-priorities survey administered on your campus.

Below are short descriptions of the reports you may find within your file. Please refer to the Interpretive Guides (general and survey-specific) delivered with your results for additional details. These documents contain direction on all aspects of your results and can also be found at www.noellevitz.com/SSIInterpretiveGuides.

As you review and analyze your results, you may consider ordering additional reporting options from Ruffalo Noel Levitz. For more information on these options and applicable fees, please contact Noel-Levitz at 800-876-1117 or at SSI-Tech@noellevitz.com.

Saving and Sharing Your Reports

We strongly encourage you to save all documents to a safe location on your own computer right away. SafeMail files will remain available within your myNoel-Levitz account for only 90 days.

Save your files on your computer in order to access them again at another time. Once on your computer, the files can be forwarded as attachments to others on your campus or posted to a secured, shared area of your local network.

Electronic reports

The HTML results are delivered to you with reports reflected in a tabulated view. Select the report page by clicking the related tab. Reports are interactive - sorting by column header and expand/toggle options are available to view the data in several ways. Information buttons Information Button can be found in various areas to provide additional information about the data presented.

You may print each of these reports or all of the reports at once. The document(s) will print as you have adjusted each report and as it appears on the screen. Note, however, every time the HTML is opened, it is in the original delivery format. It will not remember the previous sorting.

You may need to allow blocked content to fully review your report.

HTML results*:

  • Strategic Planning Overview (not included with all reporting): an executive summary of your strengths and challenges for the first column of data, as well as information on how the two columns of data compare
  • Item Report: responses for each individual item on the survey
  • Scale Report: responses for the survey scales and the items clustered within the scales
  • Summary Report: responses to the summary items on the survey
  • Item Percentage Report: reflects the percent of responses for answers 6 and 7 for all items on the survey
  • Demographic Report: responses to the demographic items on the survey

*Not all HTML files will include all of these reports and some reports will have different combinations. The report segments are dependent on the standard reporting for the specific survey version and the optional, value-added reporting selected.

Reviewing Your Data

Strategic Planning Overview (if included):

This report provides the best summary of your results for immediate action planning. It lists strengths (high importance and high satisfaction) and challenges (high importance and low satisfaction and/or large performance gap) for the first column of data in your report. It also compares your first column of data to your second column of data and identifies where satisfaction levels are significantly higher or lower, as well as any large differences in importance scores.

For your strengths and challenges, additional indicators are also included. These indicators allow you to easily see if the item is significantly higher in satisfaction (reflected with a plus sign Plus Sign for significantly greater) or if the item is significantly lower in satisfaction (shown with a minus sign Minus Sign for significantly less) as compared with your comparison group.

Item Report

This report provides the detailed scores for all items on the survey, including custom defined items you may have chosen to include. You have the option to sort on any of the columns on this screen by simply selecting the column you want to sort on. The first selection will sort in descending order and the second selection will sort in ascending order. Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges, as originally listed in your Strategic Planning Overview.

The SD in the Satisfaction column refers to the standard deviation. This is the amount of variability in the responses.

The far right mean difference column reflects the column one satisfaction score minus the column two satisfaction score. The asterisks in this mean difference column indicate statistical significance. The key is as follows:

* Difference statistically significant at the .05 level

** Difference statistically significant at the .01 level

*** Difference statistically significant at the .001 level

When the second column of data is a national comparison group, the number of student records included in the group is reported at the bottom of the item report. This number also appears at the bottom of the scale report.

Scale Report

This report provides a top line overview of your results and shows the items clustered within the scales or categories on the survey. Collapse and expand by selecting the arrow to the left of the desired scale to see the items within each scale. You can also choose to expand/toggle all scales at one time. You may sort on the scale name, importance, satisfaction, performance gap, and mean difference columns as outlined above.

Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges.

Summary Report

The summary report includes the average score for the responses to the summary items on the survey, as well as the percentage of responses for each of the possible indications. These scores provide a bottom line on the experience at your institution.

Item Percentage Report

This is a new way to review your results. The percentage responses may be better understood on your campus than the average scores reported in the other segments of the results. This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied." The gap percentage equals the importance percentage minus the satisfaction percentage. The difference column provides the difference between the first column satisfaction percentage and the second column satisfaction percentage for each item. You may sort on any of the columns, as described above.

Indicators are included in this report with a star Green Star for items that are strengths or a flag Red Flag for items that are challenges.

Demographic Report

This report provides the overview of the individuals who completed the survey. You can collapse and expand individual demographic populations by selecting the arrow to the left of the desired demographic category. You also have the option to expand all/toggle all demographic categories at the same time. A Star indicates the response option that was selected by the majority of survey participants.

Note: These report options are not all included in the target group reporting.

Printing Your Reports

You may print from any of the HTML report pages. The report will print as it appears on your screen. An alternative option for printing your reports is to use the PDF version of your report(s) included with your zipped file; simply open that report and use your local Adobe Reader settings to print the pages.

We know you will find these data to be very valuable. Please contact us at 800-876-1117 or at SSI-Tech@noellevitz.com to let us know how else we can be helpful.

Strategic Planning Overview
Strengths and Challenges
Strengthsi vs. Comparison i
13. The school is safe and secure for all students.  
14. My academic advisor is knowledgeable about my program requirements. -
19. Registration processes and procedures are convenient.  
20. Students are made to feel welcome here. -
4. Security staff respond quickly to calls for assistance. +
9. I am able to register for the classes I need with few conflicts.  
42. Campus item 2  
15. Financial aid counseling is available if I need it. +
Challengesi  
50. Campus item 10  
8. The quality of instruction I receive in most of my classes is excellent. -
36. Tuition paid is a worthwhile investment. -
25. Faculty provide timely feedback about my academic progress. -
24. The equipment in the lab facilities is kept up to date. -
32. I am able to take care of school-related business at times that are convenient for me. -
12. Faculty are fair and unbiased in their treatment of individual students. -
Benchmarks
Higher Satisfaction vs. National Career and Private Schools Form B  
4. Security staff respond quickly to calls for assistance.  
15. Financial aid counseling is available if I need it.  
Lower Satisfaction vs. National Career and Private Schools Form B  
14. My academic advisor is knowledgeable about my program requirements.  
8. The quality of instruction I receive in most of my classes is excellent.  
20. Students are made to feel welcome here.  
40. There are sufficient courses within my program of study available each term .  
36. Tuition paid is a worthwhile investment.  
34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail).  
25. Faculty provide timely feedback about my academic progress.  
24. The equipment in the lab facilities is kept up to date.  
32. I am able to take care of school-related business at times that are convenient for me.  
12. Faculty are fair and unbiased in their treatment of individual students.  
2. Classes are scheduled at times that are convenient for me.  
38. Most classes deal with practical experiences and applications.  
Higher Importance vs. National Career and Private Schools Form B  
4. Security staff respond quickly to calls for assistance.  
Item Report

Sort on each column to see data from highest to lowest.

    SSI Career and Private Form B Sample National Career and Private Schools Form B  
i Item Importance Satisfaction/SD Gap i Importance Satisfaction/SD Gap i Difference i
  01. The school staff are caring and helpful. 6.48 5.35/1.53 1.13 6.55 6.02/1.31 0.53 -0.67***
  02. Classes are scheduled at times that are convenient for me. 6.49 5.42/1.60 1.07 6.54 5.86/1.50 0.68 -0.44***
  03. My academic advisor is available when I need help. 6.27 5.63/1.74 0.64 6.49 6.02/1.40 0.47 -0.39***
Strength 04. Security staff respond quickly to calls for assistance. 6.61 6.34/1.10 0.27 6.28 5.78/1.56 0.50 0.56***
  05. Financial aid awards are announced in time to be helpful in planning. 6.42 5.77/1.45 0.65 6.33 5.52/1.72 0.81 0.25*
  06. Library resources and services are adequate. 6.43 5.99/1.39 0.44 6.40 6.07/1.33 0.33 -0.08
  07. Admissions staff provide personalized attention prior to enrollment. 6.39 5.87/1.45 0.52 6.44 6.13/1.29 0.31 -0.26***
Challenge 08. The quality of instruction I receive in most of my classes is excellent. 6.64 5.09/1.75 1.55 6.61 5.98/1.37 0.63 -0.89***
Strength 09. I am able to register for the classes I need with few conflicts. 6.56 6.00/1.39 0.56 6.53 5.97/1.43 0.56 0.03
  10. Parking lots are well-lighted and secure. 6.12 3.73/2.21 2.39 6.35 5.78/1.63 0.57 -2.05***
  11. Counseling services are available if I need them. 6.07 5.81/1.55 0.26 6.33 5.93/1.44 0.40 -0.12
Challenge 12. Faculty are fair and unbiased in their treatment of individual students. 6.49 5.16/1.85 1.33 6.53 5.87/1.56 0.66 -0.71***
Strength 13. The school is safe and secure for all students. 6.71 6.26/1.13 0.45 6.60 6.16/1.26 0.44 0.10
Strength 14. My academic advisor is knowledgeable about my program requirements. 6.67 5.98/1.54 0.69 6.60 6.19/1.27 0.41 -0.21**
Strength 15. Financial aid counseling is available if I need it. 6.50 6.25/1.20 0.25 6.53 6.03/1.40 0.50 0.22**
  16. My advisor helps me apply my program of study to career goals. 6.47 5.78/1.74 0.69 6.53 6.00/1.42 0.53 -0.22**
  17. Admissions counselors accurately portray program offerings in their recruiting practices. 6.40 5.66/1.53 0.74 6.46 5.91/1.45 0.55 -0.25**
  18. Computer labs are adequate and accessible. 6.46 5.93/1.37 0.53 6.55 6.17/1.30 0.38 -0.24**
Strength 19. Registration processes and procedures are convenient. 6.62 6.02/1.36 0.60 6.53 6.15/1.24 0.38 -0.13
Strength 20. Students are made to feel welcome here. 6.62 5.91/1.50 0.71 6.58 6.19/1.28 0.39 -0.28***
  21. The amount of student parking space is adequate. 6.15 2.37/1.93 3.78 6.42 5.88/1.62 0.54 -3.51***
  22. My academic advisor is knowledgeable about transfer requirements of other schools. 6.43 5.34/1.84 1.09 6.44 5.87/1.52 0.57 -0.53***
  23. This institution helps me identify resources to finance my education. 6.44 5.28/1.76 1.16 6.52 5.79/1.60 0.73 -0.51***
Challenge 24. The equipment in the lab facilities is kept up to date. 6.54 5.11/1.74 1.43 6.54 5.93/1.48 0.61 -0.82***
Challenge 25. Faculty provide timely feedback about my academic progress. 6.56 5.29/1.74 1.27 6.53 5.94/1.40 0.59 -0.65***
  26. There are adequate services to help me decide upon a career. 6.48 5.73/1.51 0.75 6.51 5.98/1.35 0.53 -0.25**
  27. Tutoring services are readily available. 6.46 5.98/1.53 0.48 6.43 5.95/1.43 0.48 0.03
  28. This school provides online access to services I need. 6.47 6.06/1.27 0.41 6.49 6.06/1.33 0.43 0.00
  29. There are convenient ways of paying my school bill. 6.50 5.76/1.42 0.74 6.46 5.84/1.52 0.62 -0.08
  30. The assessment and course placement procedures are reasonable. 6.46 5.65/1.55 0.81 6.47 5.96/1.36 0.51 -0.31***
  31. Faculty use a variety of technology and media in the classroom. 6.19 5.23/1.71 0.96 6.41 5.98/1.35 0.43 -0.75***
Challenge 32. I am able to take care of school-related business at times that are convenient for me. 6.52 5.34/1.66 1.18 6.53 5.94/1.42 0.59 -0.60***
  33. Administrators are available to hear students' concerns. 6.45 5.00/1.92 1.45 6.52 5.91/1.49 0.61 -0.91***
  34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). 6.57 5.61/1.67 0.96 6.52 6.04/1.36 0.48 -0.43***
  35. I receive ongoing feedback about progress toward my academic goals. 6.39 5.03/1.93 1.36 6.51 5.85/1.50 0.66 -0.82***
Challenge 36. Tuition paid is a worthwhile investment. 6.59 4.90/1.98 1.69 6.54 5.70/1.66 0.84 -0.80***
  37. I seldom get the "run-around" when seeking information on this campus. 6.41 5.05/1.89 1.36 6.36 5.64/1.67 0.72 -0.59***
  38. Most classes deal with practical experiences and applications. 6.49 5.44/1.59 1.05 6.50 6.01/1.31 0.49 -0.57***
  39. On the whole, the school is well-maintained. 6.46 5.83/1.48 0.63 6.53 6.03/1.37 0.50 -0.20**
  40. There are sufficient courses within my program of study available each term . 6.61 5.73/1.56 0.88 6.54 5.98/1.39 0.56 -0.25**
  41. Campus item 1 6.11 5.69/1.62 0.42    
Strength 42. Campus item 2 6.52 5.96/1.41 0.56    
  43. Campus item 3 5.71 4.71/2.09 1.00    
  44. Campus item 4 6.42 5.62/1.60 0.80    
  45. Campus item 5 6.58 5.57/1.63 1.01    
  46. Campus item 6 6.57 5.52/1.66 1.05    
  47. Campus item 7 6.59 5.69/1.52 0.90    
  48. Campus item 8 6.26 4.68/1.93 1.58    
  49. Campus item 9 6.51 5.48/1.68 1.03    
Challenge 50. Campus item 10 6.73 5.49/1.78 1.24    
  51. Cost 6.10     6.36    
  52. Financial assistance 6.15     6.52    
  53. Academic reputation 6.38     6.50    
  54. Future career opportunities 6.62     6.67    
  55. Personal recommendations 6.03     6.35    
  56. Distance from campus 5.73     6.26    
  57. Information on the campus Web site 5.51     6.25    
  58. Campus visits 5.33     6.28    

National Group Means are based on 51451 records

*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Scale Report

Sort on each column to see data from highest to lowest.

    SSI Career and Private Form B Sample National Career and Private Schools Form B  
i Scale / Item Importance Satisfaction/SD Gap i Importance Satisfaction/SD Gap i Difference i
  Student Centeredness 6.49 5.34/1.42 1.15 6.50 5.94/1.22 0.56 -0.60***
  01. The school staff are caring and helpful. 6.48 5.35/1.53 1.13 6.55 6.02/1.31 0.53 -0.67***
Strength 20. Students are made to feel welcome here. 6.62 5.91/1.50 0.71 6.58 6.19/1.28 0.39 -0.28***
  33. Administrators are available to hear students' concerns. 6.45 5.00/1.92 1.45 6.52 5.91/1.49 0.61 -0.91***
  37. I seldom get the "run-around" when seeking information on this campus. 6.41 5.05/1.89 1.36 6.36 5.64/1.67 0.72 -0.59***
  Instructional Effectiveness 6.51 5.36/1.33 1.15 6.52 5.97/1.15 0.55 -0.61***
Challenge 08. The quality of instruction I receive in most of my classes is excellent. 6.64 5.09/1.75 1.55 6.61 5.98/1.37 0.63 -0.89***
Challenge 12. Faculty are fair and unbiased in their treatment of individual students. 6.49 5.16/1.85 1.33 6.53 5.87/1.56 0.66 -0.71***
Challenge 25. Faculty provide timely feedback about my academic progress. 6.56 5.29/1.74 1.27 6.53 5.94/1.40 0.59 -0.65***
  31. Faculty use a variety of technology and media in the classroom. 6.19 5.23/1.71 0.96 6.41 5.98/1.35 0.43 -0.75***
  34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). 6.57 5.61/1.67 0.96 6.52 6.04/1.36 0.48 -0.43***
  38. Most classes deal with practical experiences and applications. 6.49 5.44/1.59 1.05 6.50 6.01/1.31 0.49 -0.57***
  40. There are sufficient courses within my program of study available each term . 6.61 5.73/1.56 0.88 6.54 5.98/1.39 0.56 -0.25**
  Safety and Security 6.40 4.55/1.28 1.85 6.41 5.91/1.23 0.50 -1.36***
Strength 04. Security staff respond quickly to calls for assistance. 6.61 6.34/1.10 0.27 6.28 5.78/1.56 0.50 0.56***
  10. Parking lots are well-lighted and secure. 6.12 3.73/2.21 2.39 6.35 5.78/1.63 0.57 -2.05***
Strength 13. The school is safe and secure for all students. 6.71 6.26/1.13 0.45 6.60 6.16/1.26 0.44 0.10
  21. The amount of student parking space is adequate. 6.15 2.37/1.93 3.78 6.42 5.88/1.62 0.54 -3.51***
  Academic Advising Effectiveness 6.45 5.56/1.51 0.89 6.52 5.99/1.22 0.53 -0.43***
  03. My academic advisor is available when I need help. 6.27 5.63/1.74 0.64 6.49 6.02/1.40 0.47 -0.39***
Strength 14. My academic advisor is knowledgeable about my program requirements. 6.67 5.98/1.54 0.69 6.60 6.19/1.27 0.41 -0.21**
  16. My advisor helps me apply my program of study to career goals. 6.47 5.78/1.74 0.69 6.53 6.00/1.42 0.53 -0.22**
  22. My academic advisor is knowledgeable about transfer requirements of other schools. 6.43 5.34/1.84 1.09 6.44 5.87/1.52 0.57 -0.53***
  35. I receive ongoing feedback about progress toward my academic goals. 6.39 5.03/1.93 1.36 6.51 5.85/1.50 0.66 -0.82***
  Admissions and Financial Aid Effectiveness 6.43 5.77/1.19 0.66 6.46 5.88/1.23 0.58 -0.11
  05. Financial aid awards are announced in time to be helpful in planning. 6.42 5.77/1.45 0.65 6.33 5.52/1.72 0.81 0.25*
  07. Admissions staff provide personalized attention prior to enrollment. 6.39 5.87/1.45 0.52 6.44 6.13/1.29 0.31 -0.26***
Strength 15. Financial aid counseling is available if I need it. 6.50 6.25/1.20 0.25 6.53 6.03/1.40 0.50 0.22**
  17. Admissions counselors accurately portray program offerings in their recruiting practices. 6.40 5.66/1.53 0.74 6.46 5.91/1.45 0.55 -0.25**
  23. This institution helps me identify resources to finance my education. 6.44 5.28/1.76 1.16 6.52 5.79/1.60 0.73 -0.51***
  Campus Services 6.42 5.78/1.06 0.64 6.47 6.01/1.11 0.46 -0.23***
  06. Library resources and services are adequate. 6.43 5.99/1.39 0.44 6.40 6.07/1.33 0.33 -0.08
  11. Counseling services are available if I need them. 6.07 5.81/1.55 0.26 6.33 5.93/1.44 0.40 -0.12
  18. Computer labs are adequate and accessible. 6.46 5.93/1.37 0.53 6.55 6.17/1.30 0.38 -0.24**
Challenge 24. The equipment in the lab facilities is kept up to date. 6.54 5.11/1.74 1.43 6.54 5.93/1.48 0.61 -0.82***
  26. There are adequate services to help me decide upon a career. 6.48 5.73/1.51 0.75 6.51 5.98/1.35 0.53 -0.25**
  27. Tutoring services are readily available. 6.46 5.98/1.53 0.48 6.43 5.95/1.43 0.48 0.03
  28. This school provides online access to services I need. 6.47 6.06/1.27 0.41 6.49 6.06/1.33 0.43 0.00
  30. The assessment and course placement procedures are reasonable. 6.46 5.65/1.55 0.81 6.47 5.96/1.36 0.51 -0.31***
  Registration Effectiveness 6.54 5.71/1.10 0.83 6.52 5.95/1.16 0.57 -0.24***
  02. Classes are scheduled at times that are convenient for me. 6.49 5.42/1.60 1.07 6.54 5.86/1.50 0.68 -0.44***
Strength 09. I am able to register for the classes I need with few conflicts. 6.56 6.00/1.39 0.56 6.53 5.97/1.43 0.56 0.03
Strength 19. Registration processes and procedures are convenient. 6.62 6.02/1.36 0.60 6.53 6.15/1.24 0.38 -0.13
  29. There are convenient ways of paying my school bill. 6.50 5.76/1.42 0.74 6.46 5.84/1.52 0.62 -0.08
Challenge 32. I am able to take care of school-related business at times that are convenient for me. 6.52 5.34/1.66 1.18 6.53 5.94/1.42 0.59 -0.60***
  Campus Climate 6.53 5.48/1.27 1.05 6.53 5.95/1.16 0.58 -0.47***
  01. The school staff are caring and helpful. 6.48 5.35/1.53 1.13 6.55 6.02/1.31 0.53 -0.67***
Strength 13. The school is safe and secure for all students. 6.71 6.26/1.13 0.45 6.60 6.16/1.26 0.44 0.10
Strength 20. Students are made to feel welcome here. 6.62 5.91/1.50 0.71 6.58 6.19/1.28 0.39 -0.28***
  33. Administrators are available to hear students' concerns. 6.45 5.00/1.92 1.45 6.52 5.91/1.49 0.61 -0.91***
Challenge 36. Tuition paid is a worthwhile investment. 6.59 4.90/1.98 1.69 6.54 5.70/1.66 0.84 -0.80***
  37. I seldom get the "run-around" when seeking information on this campus. 6.41 5.05/1.89 1.36 6.36 5.64/1.67 0.72 -0.59***
  39. On the whole, the school is well-maintained. 6.46 5.83/1.48 0.63 6.53 6.03/1.37 0.50 -0.20**

National Group Means are based on 51451 records

*Difference statistically significant at the .05 level
**Difference statistically significant at the .01 level
***Difference statistically significant at the .001 level
Summary Report
  SSI Career and Private Form B Sample National Career and Private Schools Form B  
Summary     Difference
So far, how has your college experience met your expectations? 4.11 5.02 -0.91***
1=Much worse than expected 5% 2%   
2=Quite a bit worse than I expected 4% 2%   
3=Worse than I expected 20% 7%   
4=About what I expected 37% 26%   
5=Better than I expected 15% 25%   
6=Quite a bit better than I expected 8% 11%   
7=Much better than expected 8% 24%   
Rate your overall satisfaction with your experience here thus far. 4.72 5.53 -0.81***
1=Not satisfied at all 3% 2%   
2=Not very satisfied 8% 2%   
3=Somewhat dissatisfied 16% 5%   
4=Neutral 10% 11%   
5=Somewhat satisfied 18% 12%   
6=Satisfied 28% 36%   
7=Very satisfied 14% 28%   
All in all, if you had to do it over, would you enroll here again? 4.53 5.34 -0.81***
1=Definitely not 7% 5%   
2=Probably not 16% 7%   
3=Maybe not 10% 4%   
4=I don't know 9% 11%   
5=Maybe yes 10% 11%   
6=Probably yes 25% 23%   
7=Definitely yes 19% 36%   
Item Percentage Report

Sort on each column to see data from highest to lowest.

This report provides a look at the percentage of responses that indicated an answer of 6 or 7 to the items in the survey: 6 is considered "important" or "satisfied" and 7 is considered "very important" or "very satisfied."

    SSI Career and Private Form B Sample National Career and Private Schools Form B  
i Item Importance % Satisfaction % Gap i Importance % Satisfaction % Gap i Difference i
  01. The school staff are caring and helpful. 88% 52% 36% 90% 75% 15% -23%
  02. Classes are scheduled at times that are convenient for me. 87% 55% 32% 89% 71% 18% -16%
  03. My academic advisor is available when I need help. 80% 65% 15% 88% 76% 12% -11%
Strength 04. Security staff respond quickly to calls for assistance. 90% 83% 7% 81% 69% 12% 14%
  05. Financial aid awards are announced in time to be helpful in planning. 83% 65% 18% 83% 63% 20% 2%
  06. Library resources and services are adequate. 85% 74% 11% 85% 77% 8% -3%
  07. Admissions staff provide personalized attention prior to enrollment. 85% 70% 15% 86% 79% 7% -9%
Challenge 08. The quality of instruction I receive in most of my classes is excellent. 93% 48% 45% 91% 74% 17% -26%
Strength 09. I am able to register for the classes I need with few conflicts. 90% 76% 14% 89% 75% 14% 1%
  10. Parking lots are well-lighted and secure. 78% 25% 53% 84% 70% 14% -45%
  11. Counseling services are available if I need them. 73% 68% 5% 83% 73% 10% -5%
Challenge 12. Faculty are fair and unbiased in their treatment of individual students. 88% 53% 35% 89% 73% 16% -20%
Strength 13. The school is safe and secure for all students. 94% 82% 12% 91% 80% 11% 2%
Strength 14. My academic advisor is knowledgeable about my program requirements. 93% 73% 20% 91% 81% 10% -8%
Strength 15. Financial aid counseling is available if I need it. 88% 80% 8% 89% 76% 13% 4%
  16. My advisor helps me apply my program of study to career goals. 87% 71% 16% 89% 75% 14% -4%
  17. Admissions counselors accurately portray program offerings in their recruiting practices. 83% 62% 21% 87% 73% 14% -11%
  18. Computer labs are adequate and accessible. 86% 70% 16% 90% 80% 10% -10%
Strength 19. Registration processes and procedures are convenient. 92% 73% 19% 89% 79% 10% -6%
Strength 20. Students are made to feel welcome here. 92% 72% 20% 91% 81% 10% -9%
  21. The amount of student parking space is adequate. 84% 9% 75% 86% 74% 12% -65%
  22. My academic advisor is knowledgeable about transfer requirements of other schools. 86% 58% 28% 86% 72% 14% -14%
  23. This institution helps me identify resources to finance my education. 87% 54% 33% 89% 70% 19% -16%
Challenge 24. The equipment in the lab facilities is kept up to date. 90% 49% 41% 90% 74% 16% -25%
Challenge 25. Faculty provide timely feedback about my academic progress. 90% 54% 36% 90% 73% 17% -19%
  26. There are adequate services to help me decide upon a career. 87% 66% 21% 89% 74% 15% -8%
  27. Tutoring services are readily available. 87% 74% 13% 86% 74% 12% 0%
  28. This school provides online access to services I need. 85% 74% 11% 88% 77% 11% -3%
  29. There are convenient ways of paying my school bill. 89% 66% 23% 87% 71% 16% -5%
  30. The assessment and course placement procedures are reasonable. 86% 66% 20% 88% 74% 14% -8%
  31. Faculty use a variety of technology and media in the classroom. 77% 51% 26% 85% 74% 11% -23%
Challenge 32. I am able to take care of school-related business at times that are convenient for me. 88% 54% 34% 89% 73% 16% -19%
  33. Administrators are available to hear students' concerns. 88% 48% 40% 89% 73% 16% -25%
  34. Faculty are usually available to students outside of class (during office hours, by phone, or by e-mail). 90% 64% 26% 89% 77% 12% -13%
  35. I receive ongoing feedback about progress toward my academic goals. 85% 49% 36% 89% 71% 18% -22%
Challenge 36. Tuition paid is a worthwhile investment. 91% 46% 45% 89% 68% 21% -22%
  37. I seldom get the "run-around" when seeking information on this campus. 86% 50% 36% 85% 66% 19% -16%
  38. Most classes deal with practical experiences and applications. 88% 58% 30% 88% 75% 13% -17%
  39. On the whole, the school is well-maintained. 87% 70% 17% 89% 76% 13% -6%
  40. There are sufficient courses within my program of study available each term . 92% 68% 24% 90% 75% 15% -7%
  41. Campus item 1 76% 66% 10%
Strength 42. Campus item 2 88% 73% 15%
  43. Campus item 3 65% 44% 21%
  44. Campus item 4 86% 63% 23%
  45. Campus item 5 90% 63% 27%
  46. Campus item 6 89% 61% 28%
  47. Campus item 7 90% 64% 26%
  48. Campus item 8 80% 40% 40%
  49. Campus item 9 89% 61% 28%
Challenge 50. Campus item 10 95% 62% 33%
  51. Cost 75% 84%
  52. Financial assistance 78% 89%
  53. Academic reputation 84% 88%
  54. Future career opportunities 91% 93%
  55. Personal recommendations 72% 84%
  56. Distance from campus 64% 81%
  57. Information on the campus Web site 61% 81%
  58. Campus visits 56% 82%

National Group Means are based on 51451 records

Demographics

Star Indicates the response option that was selected by the majority of survey participants.

Gender

    N %
Primary Population Female 242 86.43%
  Male 38 13.57%
  Total 280 100%
  No Answer 71  

Age

    N %
  18 and under 8 2.74%
  19 to 24 107 36.64%
Primary Population 25 to 34 112 38.36%
  35 to 44 38 13.01%
  45 and over 27 9.25%
  Total 292 100%
  No Answer 59  

Ethnicity/Race

    N %
  Alaskan Native 1 0.31%
  American Indian 2 0.62%
  Asian 7 2.18%
  Black/African-American 34 10.59%
  Hispanic or Latino (and Puerto Rican) 13 4.05%
  Native Hawaiian or Pacific Islander 0 0%
Primary Population White/Caucasian 250 77.88%
  Multi-racial 3 0.93%
  Other race 11 3.43%
  Total 321 100%
  No Answer 30  

Current Enrollment Status

    N %
Primary Population Morning 173 53.56%
  Afternoon 28 8.67%
  Evening 122 37.77%
  Weekend 0 0%
  Total 323 100%
  No Answer 28  

Current Class Load

    N %
Primary Population Full-time 174 57.43%
  Part-time 129 42.57%
  Total 303 100%
  No Answer 48  

Class Level

    N %
  1 year or less 106 32.82%
Primary Population 2 years 136 42.11%
  3 years 61 18.89%
  4 or more years 20 6.19%
  Total 323 100%
  No Answer 28  

Current GPA

    N %
  No credits earned 12 3.64%
  1.99 or below 1 0.30%
  2.0 - 2.49 20 6.06%
  2.5 - 2.99 76 23.03%
Primary Population 3.0 - 3.49 147 44.55%
  3.5 or above 74 22.42%
  Total 330 100%
  No Answer 21  

Educational Goal

    N %
  Diploma/certificate 34 10.33%
Primary Population Associate degree 217 65.96%
  Bachelor's degree 54 16.41%
  Master's degree 10 3.04%
  Transfer to another institution 6 1.82%
  Other educational goal 8 2.43%
  Total 329 100%
  No Answer 22  

Employment

    N %
  Full-time off campus 118 36.09%
Primary Population Part-time off campus 152 46.48%
  Full-time on campus 3 0.92%
  Part-time on campus 11 3.36%
  Not employed 43 13.15%
  Total 327 100%
  No Answer 24  

Current Residence

    N %
  Residence hall 1 0.30%
  Own house 102 31.00%
  Rent room or apt off campus 100 30.40%
Primary Population Parent's home 126 38.30%
  Other residence 0 0%
  Total 329 100%
  No Answer 22  

Residence Classification

    N %
Primary Population In-state 294 98.66%
  Out-of-state 2 0.67%
  International (not U.S. citizen) 2 0.67%
  Total 298 100%
  No Answer 53  

Institution Was My

    N %
Primary Population 1st choice 232 68.64%
  2nd choice 85 25.15%
  3rd choice or lower 21 6.21%
  Total 338 100%
  No Answer 13  

Plan to Transfer

    N %
  Yes I plan to transfer 115 37.46%
Primary Population No I do not plan to transfer 192 62.54%
  Total 307 100%
  No Answer 44  

Organization Memberships

    N %
Primary Population No organization memberships 264 82.76%
  One or two organization memberships 54 16.93%
  Three or four organization memberships 1 0.31%
  Five or more organization memberships 0 0%
  Total 319 100%
  No Answer 32  

Tuition Source

    N %
  Scholarships 7 2.02%
Primary Population Financial aid 196 56.65%
  Family contributions 17 4.91%
  Self support 90 26.01%
  Other tuition source 36 10.40%
  Total 346 100%
  No Answer 5  

Institution Question

    N %
Primary Population Campus item - Answer 1 0 0%
Primary Population Campus item - Answer 2 0 0%
Primary Population Campus item - Answer 3 0 0%
Primary Population Campus item - Answer 4 0 0%
Primary Population Campus item - Answer 5 0 0%
Primary Population Campus item - Answer 6 0 0%
  Total 0 100%
  No Answer 351  

Institution Question 2

    N %
Primary Population Campus item 2 - Answer 1 0 0%
Primary Population Campus item 2 - Answer 2 0 0%
Primary Population Campus item 2 - Answer 3 0 0%
Primary Population Campus item 2 - Answer 4 0 0%
Primary Population Campus item 2 - Answer 5 0 0%
Primary Population Campus item 2 - Answer 6 0 0%
  Total 0 100%
  No Answer 351  

Group Code

    N %
  0001 5 1.43%
  0002 26 7.45%
  0003 2 0.57%
  0004 3 0.86%
  0005 2 0.57%
  0006 4 1.15%
  0007 3 0.86%
  0008 2 0.57%
  0009 3 0.86%
  0010 6 1.72%
Primary Population 0011 215 61.60%
  0012 1 0.29%
  0013 34 9.74%
  0014 17 4.87%
  0016 3 0.86%
  0017 4 1.15%
  0020 1 0.29%
  0022 18 5.16%
  Total 349 100%
  No Answer 2