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Assessment tools and research services

Ruffalo Noel Levitz offers standardized assessment tools, custom survey instruments, consulting services and research to help you with your preparations for accreditation, reaffirmation, and self-studies. Whether you are new to the process or have experience and are looking for new options, Ruffalo Noel Levitz can assist you.


Satisfaction and Priorities Surveys

These standardized instruments gather data from students on their satisfaction levels as well as what is most important to them. The results identify campus areas for celebration and improvement. When administered annually or every other year, the data reflect where satisfaction levels have improved significantly. The reports also include national data for comparison. Within this family of surveys are instruments for various populations:

Student Satisfaction Inventory™

The instrument for traditional students, available in versions for four-year colleges and universities, community colleges and career schools

Institutional Priorities Survey™

The companion to the Student Satisfaction Inventory, assesses campus personnel

Adult Student Priorities Survey™

The companion to the Student Satisfaction Inventory, assesses campus personnel

Adult Learner Inventory™

Used by many graduate and adult undergraduate programs

Priorities Survey for Online Learners™

Parent Satisfaction Inventory™

A companion to the four-year Student Satisfaction Inventory, for the parents of currently enrolled students.

See how data from Ruffalo Noel Levitz Satisfaction-Priorities surveys address the criteria for the following accreditation groups:

The Research Toolkit™

The Research Toolkit gives you an efficient, affordable resource for conducting campus research. Tools cover a wide range of research topics—from residence hall surveys to alumni surveys to competition studies. You receive the data in an organized tabulation report that you can use right away. Of particular interest:

College Employee Satisfaction Survey™

  • Measures satisfaction of faculty, staff, and administrators in areas such as institutional mission and planning, level of support, and resources to accomplish objectives; campus communications; and work environment

Alumni Outcomes and Loyalty Survey™

Measures satisfaction and activities of students 5-10 years after graduation

Employer Satisfaction Survey

Measures graduate outcomes from employers’ perspectives

And many other research tools for particular populations.

Custom Research Projects

Our custom market research projects can include such elements as telephone and written surveys; in-depth interviews; predictive modeling; geodemography; focus groups; environmental scans; awareness and opinion measurement; research-based publications and Web sites; and audits of current practices, programs, and communications.

We have experience conducting small, medium, and large market research projects that are highly customized to each institution, campus, and system. Our research has helped institutions take the actions they needed to be more competitive.

Consulting Services

Our experienced consultants can help you plan and implement actions that meet your goals for assessment and improvement. Contact us to discuss your goals and needs.

Contact Us

Julie Bryant, associate vice president for retention solutions, with expertise in the satisfaction-priorities surveys; Kathryn Karford, assistant vice president, with expertise in The Research Toolkit and custom research projects.