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Renée Vaillancourt

Executive Vice President of Fundraising and Client Services

Renée Vaillancourt, Executive Vice President of Fundraising and Client ServicesCedar Rapids, IA

Renée Vaillancourt began her career with Ruffalo Noel Levitz in 1997 as a student fundraiser and has held a variety of positions within Ruffalo Noel Levitz. She started the University of Rochester's on-campus telephone outreach program serving as the program center manager. Renée then served as the program director at Boston College, guiding the program to three consecutive record-breaking years. Renée then advanced to regional and senior manager roles within the Ruffalo Noel Levitz on-campus operations.

Most recently, Renée was the director of operations for the Ruffalo Noel Levitz on-campus telephone outreach division. In that role, she oversaw operations for the northeast, Canada and Texas regions and was responsible for four senior operations managers encompassing over 30 schools.

In her current role as senior vice president of operations, Renée oversees all Fundraising Management operations including call center operations (on-site and off-site), client services, creative services, information services, and software services/support. She is also responsible for the development of over 300 professional staff members and for the success of over 350 programs across the USA, Canada and Australia, and she works closely with the Fundraising Management senior staff to enhance services/products and client satisfaction while moving the division forward.

Renée's professional accomplishments include developing a number of employees that moved on to work in university advancement and advance within Ruffalo Noel Levitz and working with more than 50 institutions, including the University of Pennsylvania, University of Washington, Johns Hopkins and Boston College, managing and consulting on their on-site programs .

Renée holds a Master of Business Administration (MBA) from Boston College and Bachelor of Business Administration in marketing and management from Abilene Christian University.

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